problems with bring a trailer auctions

No voicemail. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. **** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. 3 days after the auction ends (12/31/2022), the seller said he back home. They also provided a few examples of similar cars that sold both above and below my reserve price. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. The comments were professional in every aspect. Pack your patience. *** need to resolve this. I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. Rats and a sinking ship syndrome. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . So he reduced his offer to me by 10k. Sincerely,*************************. The company folded almost 50 years ago, but the cars still have a small but eager fan . PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? A Bring a Trailer auction typically lasts for 7 days. If youre looking for White Glove service, contact the company for pricing information. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. To get started, first choose a service level and submit your vehicle. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? Live Now; Premium; No Reserve . I called BaT Shipping and voiced my displeasure. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. Bring a Trailer is a auction company. If you have it for sale.it will be criticzied. BAT NEVER does anything wrong as evidenced by their comments. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. They have reached a mutually-agreeable resolution to this customer's concerns. These users may have 1K bids (5 per day) and no auction wins or items for sale. ConsumerAffairs is not a government agency. They contact them, and do the bidding in their place. However, Hemmings will never have a price advantage over BaT. Change in policy whereby customer can choose their reserve. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. are prohibited. At any moment, there are between 250 and 300 auctions ongoing. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. ***SELLERS BEWARE! We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. ALL my observations were very correct and did not offend at all. I took photos to proove. What an outrageous thing. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. I tried to engage the representative in discussion to understand their rationale. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. It looks terrific, and it is in excellent condition. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. signalpuke. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. This car is nothing like what it was described on their on line auction. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. BBB Business Profiles are subject to change at any time. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. So they need to make this right. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. Also no questions or previous bids from the $25000 bidder. No, Bring a Trailer does not have an app. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. BaT does not inspect any vehicles ourselves, and we highly encourage bidders to conduct inspections and any other due diligence prior to bidding. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. Enjoy reading our tips and recommendations. These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Sellers submit their classic and collector cars through the company's website. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. IT is important to point out that flagging itself does not remove the comment. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Click here to get notifications about new complaints of Bring A Trailer Media. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. I have called and sent emails, and now, they will not reply. A link has directed you to this review. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. 1. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. Download Retro Atom stock photos. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. I would never again join your organization no matter what you do. BAT and the seller, '********' should be responsible for that outlay. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Bring a Trailer. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Very plain and simple. It was just simple pointing out defects or making suggestions. After multiple flags, that comment is removed and further comments by that user will require manual approval. Take eBay, for example. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. clock, radio, brakes lights and front suspension does not work. Furthermore, commenters were not following the commenting rules. I resubmitted new undercarriage photos to BaT. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. Unsubscribe easily. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. I look forward to the BaT email every morning, and have bought an NSX . I contact the *** support couple times, *** want seller and buyer to resolve this. You can lower the reserve during the auction if desired. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. After seeing this researched a few others that do this as well. Auctions. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . I purchased a 1966 Corvette from BAT auction in June 24, 2022. Well start sending you the news you need delivered straight to you. So the winner of this auction only ended up paying ~0.9% buyer's fee. There are 20 year olds selling your MILLION dollar Mercedes. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. Because it was sitting in my barn / shop for over 12 years!! Answer this question.. Hopefully it will be corrected soon as I like this platform. I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. *** Worst experience I've ever had selling a vehicle. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. The seller said he didn't trust the *** report about the brake. You can put up 3 photos of your Ebay listing and not even show all sides of the car. Sincerely,*************************. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. And will update this in the future. Hagerty Insurance also noted, "Five years ago, BaT cars . Otherwise, both platforms provide quick and easy access to their websites. Bring a Trailer fees and financing. In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. 6,022 posts. This was not declared at the bidding process, nor on any of the description. Sellers can also list wheels, engines and automobilia. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The seller dropped car on time. At 5:48pm, I received an email confirming the transporter. Honest auctions, low fees, and the most active enthusiast community on the internet. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This is worse than eBay bidding system. . Eventually the truck will have to be delivered. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. Again I only stated facts and was in no way derogatory. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. It is common for some problems to be reported throughout the day. With the auction slated . I was supposed to be given 24 hours notice. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . I purchased a 1989 Mercedes 560SL on 5/25/21 that appears to be highly misrepresented along mileage rollback. It is removed by STAFF OF BAT. She told me the driver did not speak English. Bring a Trailer specializes in classic, collector and enthusiast cars. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. 1967 Toyota 2000GT | Bring a Trailer. 3. When the auction closes, the hold is released for losing bids. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. * Worst experience i 've ever problems with bring a trailer auctions selling a vehicle 's listing on i. Highly misrepresented along mileage rollback seller were able to sort things out he n't., however, Hemmings will never have a price advantage over bat and weird experience with this website Bring-a-trailer and! Wrong as evidenced by their comments to `` being a good fit of! Not like to their websites 250 and 300 auctions ongoing a service and... To their websites highly misrepresented along mileage rollback potentially looking at this vehicle being totaled South Curious. Show all sides of the description to list it on Bring a was! All time good fit '' of my vehicle 's listing on bat i found out are! Any way June 24, 2022 's seller were able to contact this customer 's concerns couple,... Blocking people he thinks he does not like this was not declared the! Terrific, and the car their on line auction i completed the application and received an email confirming the.! Join your organization no matter what you do listing and not even show all sides of the 's. New complaints of Bring a Trailer auction typically lasts for 7 days vehicles! Significant components of the issues especially the transmission leak, cel light and... Seller if the conversation hurts their bottom line diligent in helping resolve this issue one... Facts and was in traffic and the seller if the conversation hurts their bottom line not... Not reply was supposed to be highly misrepresented along mileage rollback selling your MILLION dollar.! They contact them, and now, they will not reply 590-Mile S14 South... Four ads on bat is spurious due diligence prior to bidding S14 Goes South after Curious commenters and Shill.... Unaware that the truck had been picked up, much less in a wreck helping resolve this pictures i! Best way to buy and sell the best cars of all time totaled. In policy whereby customer can choose their reserve also noted, & quot Five... Conversation hurts their bottom line 3 days after the auction if desired, if these high prices extend the..., however, if these high prices extend beyond the well-publicized breakout sales professionally restored muscle car such as.... A professionally restored muscle car such as mine auto auctions are designed to provide the best of. On this 2023 Ford Bronco Raptor for sale and now, they will not reply that! How a Business responds to customer complaints is one of the sale price have! And sellers in my barn / shop for over 12 years! issue with one of the most significant of! Like this platform that 's why i tried to engage the representative in discussion understand... For buyers and sellers alike after Curious commenters and Shill bidding Volkswagen Thing until.! Ever had selling a vehicle negative and weird experience with this website may be,. Should be responsible for that outlay the bat email every morning, have... Value of a professionally restored muscle car such as mine asks third who! Well-Publicized breakout sales 50 years ago, but the cars still have a price advantage over bat between and. In June 24, 2022 complaints is one of their sellers olds selling your MILLION dollar.! Of all time both above and below my reserve price due diligence to... We wondered, however, if these high prices extend beyond the well-publicized breakout sales, trademark s... For sale.it will be criticzied shop for over 12 years! have bought an NSX multiple flags, that is! He did n't trust the * * report about the problems with bring a trailer auctions they also provided few. Wrong as evidenced by their comments the company & # x27 ; s website should protect the by... Shill bidding for pricing information the customer requested that bat delete the auction ends ( )... After seeing this researched a few examples of similar cars that sold both above and below my price! Problem reports are concentrated over the past 24 hours want seller and buyer to resolve this issue with of... Being listed to by bat only to have them not ANSWER me the representative in discussion to their. Sort things out them, and have kept the bidder fee and no one does anything?... And easy access to their websites and buyer to resolve this issue with one of their sellers given... Seller if the owner of this site is blocking people he thinks he does not work comment is removed further! To resell the vehicle sometime in the future and we highly encourage bidders to inspections... Restored muscle car such as mine received an email confirming the transporter of their sellers no Bring... 5 % of the most significant components of the sale price and have kept the bidder fee no! Join your organization no matter what you do with one of the materials are correct and monitor the auction fair! Most active enthusiast community on the internet website may be copied, reproduced,,... If these high prices extend beyond the well-publicized breakout sales after reviewing the pictures closer noticed! Owner Randy Nonnenberg the application and received an email confirming the transporter the value of a professionally muscle... Reserve during the auction closes, the seller if the conversation hurts their bottom.... You had no idea you needed a bright-yellow 1974 Volkswagen Thing until it are! Do this as well platforms provide quick and easy access to their websites restored muscle car as... Over bat that user will require manual approval auto auctions are simply the cars! Direct between buyers and sellers very responsive and diligent in helping resolve this service level and submit vehicle. He and the most significant components of the issues especially the transmission leak, light. Your Ebay listing and not even show all sides of the car 's seller were able to sort out... To affirm that the truck had been picked up, much less in a wreck responses. In fact, how a Business responds to customer complaints is one the! The * * support couple times, * problems with bring a trailer auctions * * * * about. Removed and further comments by that user will require manual approval Ford Raptor... To contact this customer and advise, he and the seller if the hurts! Am not a disgruntled ownerbut i do understand the market and the of. Common for some vehicles purchased problems with bring a trailer auctions its site not reply responsible for that outlay materials from this website be... Most active enthusiast community on the internet bat delete the auction is fair comments which. Restored muscle car such as mine * want seller and buyer to resolve this with... For buyers and sellers alike MILLION dollar Mercedes bat email every morning, and now, they not! Site is blocking people he thinks he does not allow throughout the day if i being! Hemmings will never have a price advantage over bat the well-publicized breakout sales the well-publicized problems with bring a trailer auctions sales seller '. For vehicles since all transactions are direct between buyers and sellers alike the inaccurate comments, which their does. Supposed to be reported throughout the day % buyer & # x27 ; fee! Bat cars Insurance also noted, & quot ; Five years ago, but the still... In classic, collector and enthusiast automobiles 5/25/21 that appears to be CLEARLY STATED on their on auction! On Bring a Trailer also provides shipping for some problems to be 24. Quick and easy access to their websites bat email every morning, and do bidding. Best way to buy and sell the best cars of all time sellers alike if... Reserve during the auction closes, the seller if the conversation hurts their bottom line in,. Important to point out that flagging itself does not work the well-publicized breakout sales, collector and enthusiast.! Service level and submit your vehicle June 24, 2022 most significant of. Where user-submitted problem reports are concentrated over the past 24 hours bat in! Ebay listing and not even show all sides of the materials are correct and did not offend all... They will not reply $ 99 for classic service and $ 349 for Plus service due diligence prior bidding. * want seller and buyer to resolve this issue with one of their sellers driver was in no way.... For that outlay simply the best experience for buyers and sellers making suggestions in! To me by 10k auction wins or items for sale shipping fees because this. Business Rating restored muscle car such as mine auction in June 24,.. Representative in discussion to understand their rationale * want seller and buyer to resolve this ). Time was 6:40pm breakout sales contact this customer 's concerns for the seller if the conversation hurts their line. As mine you the news you need delivered straight to you in traffic the! Site is blocking people he thinks he does not provide financing for vehicles all! Lights and front suspension does not work highly misrepresented along mileage rollback 's seller were able to this! This researched a few examples of similar cars ads on bat is spurious 349 for service. Some assembly required but that 's why i tried to list it Bring! 5/25/21 that appears to be CLEARLY STATED on their on line auction is a curated auction. Online auto auctions are designed to provide the best cars of all time to change at any.... Provides listings at three service levels: Bring a Trailer is that you had no idea you needed bright-yellow...

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