Whether you seek further information on our products or need help with your booking, contact our dedicated eDreams customer service team This is the version of our website addressed to speakers of English in United Kingdom. Virgin Atlantic and Etihad Airways - Multiple PNR, 2H layover in Luton Airport on a Sunday morning, Travel agent put wrong gender in the ticket. I was transferred to an indian call Center which sucked . The price offered for the three tickets was 2 104.69 GBP. If you could get the cheaper priced luggage direct from Ryan Air how would eDreams make a profit? Watch your inbox for great deals and travel info. Change or cancel your booking, request a refund, check your flight status and lots more in Manage my Booking "We are pleased that eDreams and Opodo worked with us constructively and we welcome the significant number of changes they have made to their websites." The booking wasn't accepted at first and I was informed via e-mail that I have to contact e-dreams via hotline. flight booking scam. I know it wasnt the agents fault all these happened, but when you work for an unprofessional business, this is what you get. 844-539-6719. I did get a text inviting me to request my boarding card. I was lucky enough that I contacted the airline directly, and then they gave me all the details of my booking, including actual prices of the booking and currency handled, and the contact details of the Edreams office that did the reservation. I know it's not much money but I want money back I can use for important things. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110904538', '');}, 'log_autolink_impression');flight? I was furious. Licensed Travel Agency CICMA 3682 and IATA-accredited agent. They cancelled the outbound trip and kept the return leg. 146.59.50.78 Travel Agency Licence GC88MD. After the site processed the payment, I received a Booking Status Update through my email. If (and I doubt this will happen) they are unable to get your tickets at the agreed price- thank your lucky stars and do not give them permission to proceed at purchasing tickets on your behalf for any other price. You can do it via our home page by clicking the menu button at the top of the page and then entering your email and password. YOU EITHER SOLVE IT NOW, OR YOU CONTACT ME THROUGH EMAIL.. The action you just performed triggered the security solution. Not sure if you'll be able to complete the form though if you don't have a booking reference from eDreams. VAT Number ESB-61965778. Ref 2846980356. and I plan to take this matter further.. Flights QRTK3 had to be cancelled with calls to you and Ryan air at more expence,( who in my extremes of upset were quite complacent regarding same)and new flights purchased, Please communicate with me on my personal email. PayPal More info . . Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. In the event that, for any circumstance beyond eDreams, some of the orders which form part of your purchase cannot be processed, we will contact you immediately to inform and assist you. It was like a guess work to understand what they were saying on the phone. Worrying something could have gone wrong again, I called. VAT Number ESB-61965778. This review was chosen algorithmically as the most valued customer feedback. I would say it turned out to be better because instead of flying with AirAsia, which is a budget airline with no baggage allowance, I now get to fly with Malaysia Airline. My bank card company even wrote Edreams a letter statingbthere was jo refund made in 2017 for the amount stated. Company gets us to book via Company TA who never book seats or luggage on domestic flights. eDreams is an online travel agency based in Barcelona, Spain, . At the end of 2019, it was 450,000 subscribers ( source) The Prime subscription renewal figures are pretty bad. To contact us about your booking, you can do so immediately via our help centre or contact our agents here. If the eDreams price was lower and significantly lower than Ryanairs proce on saturday, then there is a really good chance they wont have been able to fulfil your request to book a ticket at that proce. Edreams told us we would be refunded for our return flights Eight months later and no refund, although they told me my refund was credited to my crefit card. Quote your booking reference and the code "concierge bag" to add bags to your booking +27 118446148 . Whether it is making a new request or following up on the status of a request already open. Once again, thank you for contacting eDream Best Price Guarantee. Re: Edreams ticket money charged but no booking reference. 2 days later, I received another Booking Status Update. Flight details. How much did they save you over booking direct with the airline? I booked my tickets through edreams (massive mistake! Im usually sceptical when I booked through these booking sites that Ive never heard of, but nothing unreasonable ever happened, so I went ahead and started my booking. Still, Edreams insists the refund was made. Close . eDreams happened to have the cheapest flights out of all search results. But 63% is better than 50% or 25% - predictable revenue stream for Edreams. Dont worry! In the Manage My Booking area youll be able to change or cancel your flight. Or Am I victim of a scam? Or Am I victim of a scam? ********** **was cancelled and I have not got my refund yet 21 reviews. Weve also included a section about Travel Alerts to make sure youre updated with all the global travel alerts. Ryanair added a link to their website to assist customers who booked through third parties, or screenscrapers as theyve termed it. eDreams eDreams Reviews 165,219 Great 3.8 VERIFIED COMPANY www.edreams.com Visit this website Write a review Reviews 3.8 165,219 total 5-star 53% 4-star 10% 3-star 4% 2-star 4% 1-star 29% Filter Sort: Most relevant FE FERIA 1 review HU 5 hours ago Verified I was satisfied with the service I was informed after one week, that my booking reservation is still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) to get the reservation with the airline confirmed. Booking services and products. I promise you this is a real event. Please send us a copy of this transfer by email to [email protected] with your booking number. It is a pity I didn't come across this board before purchasing anything from this bunch. I didnt have any confirmation number for my flight from Bali to Kunming. eDreams - Flight ticket that was invalid. They said they will refund me for only that part of the return leg, yet that they did not do. EDreams pretended to be local booking sites with local currency rates while I was searching for a local flight on Kayak . Holiday rentals . If you need to call us, the booking reference number will let us find your booking faster. Only now with Edreams. When we came to airport to board the plane we found to our shocking surprise nether flight nor carrier exist any longer! We were never informed of the flight cancellation cancellation. Should you require any further information please contact our Service centre on : However, please keep in mind that our technology and eDreams customer service processes are designed to function best online. It covers flights, hotels, holiday packages, and car hire and it presents the best travel deals going. Just when I thought I could finally relax and move on with my life, I received a (+44) phone call from London. 192.95.21.41 edreams booking reference number: [protected]. Booking status. Performance & security by Cloudflare. Automatic check-in, real-time flight status updates and all the info you need for your trip - only in the app. 375 talking about this. It seems they do this on purpose and their feedback and customer service is frustrating, perhaps also on purpose. Just to add to the good advice from the two previous, maybe look at this link on the Ryanair website. Can you logon to your booking on EDreams at all? I will have 2 tickets on the same (ta && ta.queueForLoad ? If the airline asks for your e-ticket number instead, you can find this by looking up your booking details here (excluding low cost carriers). Performance & security by Cloudflare. In this case, you will also receive notifications about flight status as well as possible cancellations, and time/route changes. Company gets us to book via Company TA who never book seats or luggage on domestic flights. If you made your booking at jetstar.com, or through the Jetstar app, you'll find your booking reference at the top of the itinerary we emailed you after you made your booking, and near the top of the booking information emails that we've sent you. E-ticketing is a "paper-less" way to book flights. And they will be able to locate the booking (I'm flying with ryanair), seriously stressing about this Many thanks Reply Call eDreams Before contacting them, items GetHuman5513020 may need: Name on the account, Billing address, and Email address on the account The issue in GetHuman5513020's own words Booking Reference Number: AT********* *Confirmation no. The customer service number is located in Spain, so I called them using my Skype credit. Therefore, I sent a direct email to the customer service email address they provided, and again, I heard nothing from them, except these auto-reply emails. - United States: +[protected] (available 24/7 customer service) - Canada (English): [protected] - Australia: [protected] - New Zealand: [protected] - United Arabian Emirates: [protected] - Rest of the world: [protected] 00 If you don't receive the email in your inbox, please check your spam folder. Yet even that they did not do. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117. Review the status of your reservation, make changes for flights without affecting date and time or modify your contact information. Flight details. Also you can check on the status of a request, resend the confirmation email, get your e-ticket number, request an invoice, pick your seats. Even if you do, then without being able to check in online, you will incur airport check in fees, both ways. The price offered was 2 104.69 GBP Re: Adding baggage for flight booked on edreams. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117 . Car rental. Resulted in me getting home 24h later, with almost no sleep in between. The communication with Edreams in Spain was never personalized. The PNR number may be found in your ticket itself. (unknown in the virtual network). This is the version of our website addressed to speakers of English in the United States. It's . Any airline, any date, anywhere. A small mistake cost you a fortune and when you try to solve the issue afterwards, almost impossible to contact the customer service of edreams and they use every . If you prefer to access My Trips without creating an account, you can also click the menu option manage my booking. It is possible the payment did not go thru and you dont have a ticket. My booking reference is 10703261728. MF9-23/SaSu9-20 . Once you are inside, enter your email & your 10-digit booking reference number, which can be found inside the confirmation email for your trip. The poor customer service agent said he would ask his supervisor, so he put me on hold for another 5+ minutes. Heathrow T3 checkin/security 7:17 pm. No response. Been over 30 days and still waiting on my refund. *M. GetHuman5537191's customer service issue with eDreams from December 2020 I will still use Skyscanner because clearly, the shitshow wasnt the search engines problem, but booking through eDreams again? In order for this site to work properly, please enable JavaScript in your browser settings. Your booking reference is a 6-character combination of letters and numbers, for example A12BC3. No further comunication. We never share anything without your permission, Follow the instructions in the email to reset your password. Checking your payment card is the right move. Booking reference is 8673197557. I payed to eDreams for the flights with INDIGO 378.39 - that is 29, 859 INR, but when I contact INDIGO to cancel my booking, I saw that THE REAL PRICE OF THE FLIGHT IS ONLY 22, 714 INR - eDreams simply OVER-CHARGED 41% HIGHER THAN THE RAEL TICKET PRICE !, and respectively will be the refund for the cancellation. EDreams defrauded by sneaking lower rates among regular Canadian rates which were actually in USD . Dug for an hour for a customer service number. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. You will find the ideal flight and tickets at the cheapest price in our travel app. My email is. I paid for the 'full works' on my ticket to Sydney, and paid top price for it - on booking in, there is no record that I was to get anything other than a seat and one bag. It showed that all my flights are confirmed, but I only had the confirmation numbers for my first two flights. Over 1 million happy customers have subscribed to eDreams Prime, the first travel subscription service of its kind. First the call was answered after a very long wait and than an Indian call centre agent answered . 1. eDreams. This website sneaked its rates without indicating that they are in USD through entire booking process , even the final price on booking confirmation said that rates are converted into local currency for users . Sorry for the inconvenience.. Also, you can find the details of the hotline on any email you received when you booked your trip as a Prime member. And if you. You can email the site owner to let them know you were blocked. VAT Number ESB-61965778. New complaint. The eDreams app gives you access to information in real-time directly on your smartphone. Firstly I think e dreams company is disgusting I have rang a numerous of times the reason for this you took out money twice from my account you have said I have had a refund which is a LIE nothing in my bank at all. 6 years ago Save Im trying to get my boarding pass. . Still waiting for the reservation confirmation. I booked through Edreams 2 x flights.One of which the flight had to change course and time which had to make us cancel the flight and choose another carrier. Health and Travel Documents. How does Complain.biz work. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. On the 22 of February 2023 I booked a flight ticket from Port Elizabeth to Cape Town for R1967.68 online using eDreams agent. If more than one ticket is booked at the same time, they will all have the same PNR number. ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. I was ready to demand Edreams with IATA. First I booked a flight with my Postcredit Value Card. Had a double booking fraud. I bought fligh tickets for 5 person. Be the first to access exclusive Prime deals and sales events. The action you just performed triggered the security solution. Remember that this hotline is an exclusive added benefit just for Prime members like you, and not a general customer care contact line. If you dont have an account yet, dont worry! Also I'm tried to send email through EDREAM customer service and they didn't give me solution for this. @eDreams. #Travel one city at a time. At the same time, I sent 23 requests through their Help Centre for Booking Status Updates. After taking my payment they magically changed the flight time so there was less time for the connection. eDreams scans all travel options in seconds to show you the best deals. It may be I could have gotten a good price this Tuesday 6th December 2016, and I let them know about it again through their "very bad" Customer Service. (I suspect if you had looked for any reviews before giving them your card details you would have avoided them!) I already tried requesting the resend through their automated customer support, but still nothing received. I called twice first he heard me and hung up on me . I booked and paid for 8 flights plus 4 bags to Faro. More travel options than anyone else Compares over 2,000,000 accommodation options, over 900 rental car companies and over 600 airlines. Hopefully someone else can post more constructive advice. Waited their 3 months for a refund and followed up. Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. How to get the eDreams booking confirmation email re-sent | eDreams eDreams 5.65K subscribers 5.1K views 3 years ago Need to get your eDreams confirmation email re-sent? I booked last Sunday and travelling on Saturday morning, I have tried contacting ryanair but they don't provide information if you haven't booked directly through them. Votes. A n you likely dont have a booking at all. These solutions provide you with the opportunity for independence and initiative. Here you can see all your trips and the booking status of each in real time: confirmed, processing, or cancelled. Log in from any device. eDreams' customer service is there to help you throughout the booking process. Discover amazing destinations. Contacting eDreams - by phone or otherwise. Purchased tickets online, during the processing the flight fees increased $80 without asking to verify, contacted e dreams (no phone customer service) with no explanation or refund on addional charge! You can do your online check-in yourself on the airline's website. I could contact Edreams in Miami telephonically and this time the communication was fine and I could get my tickets. The company has been around for well over two decades, during which it has dedicatedly served its clients drawn from numerous locations worldwide. I tried to book a tickets for a 3 adults and infant, 6 months old. I started to worry, so I used the eDreams booking reference number to log-in on their site to see my status. I hope to heck nothing changes with your (ta && ta.queueForLoad ? ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Check-in baggage added! Dear, Thinking, May be Edreams is a fake agency? I was shocked when I got text on May 25,2022 at 13:05 that I got cut $59.99 from EDREAMS PRIME ANNUAL. I made a booking through edreams on Monday 28th November 2016 to travel from Windhoek to Miami (return ticket with KLM). Save. Shortly after, I got another no-reply email from eDreams. I wont do it even in the next life, so folks, just watch out for this booking site when you book your own flights on any travel search engine, will you? It may be I could have gotten a good price today Tuesday. In the mean time I check every day the prices from different agencies and they have changed very little. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953256', '');}, 'log_autolink_impression');airline. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110903009', '');}, 'log_autolink_impression');flights. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108953088', '');}, 'log_autolink_impression');flight via edreams. I haven't received any confirmation via email. Seat allocation for families 8:31 pm. Status: Resolved. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. As Amomondo said, I think you should be prepared to purchase new tickets via Ryanair directly if you still have nothing after double checking your junk/spam folders. . Airline Reference OYJK34. how long ago did you book and when are you flying? And if you dont have an account yet, dont worry! PayPal More info . Cloudflare Ray ID: 7a12cd204dc53509 With Compass by eDreams, we show you inspiring destinations you can . 2023-02-17. It was a real nightmare. Supermarket zip seal bags for liquids? eDreams Booking Reference: 2079948115. Booking status. I didn't register as a prime annual and they just cut me like that. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M . I was informed by the Costumer Service after one week, that my booking reservation was still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) for them to confirm my reservation with the airline. Rfrence number is. 2 mins. While 929-270-4024 is eDreams's best toll-free number, there are 2 total ways to get in touch with them. What now?! So do we. I even got a screenshot from a transaction mailed to me. My eDreams booking reference number 4949741428 for travelling from London - Cairo - Amman - London from 09/04/2020 to 15/04/2020. A few days later, I logged into their site again to see if there were any updates. Very kind, but the money is still on their side. Really disappointed! Fly out first week of September and I can't seem to add luggage and can't get through to anything more than a robot. eDreams is a legitimate online travel agency. E-dreams is the worst site ever to book a ticket and stupid staff when you try to contact them. Quote your booking reference and the code "concierge bag" to add bags to your booking +1 6133664297 . Click to reveal They offered to refund the last leg, and I refused because the price for that flight (AirAsia) had already gone up! Is your booking still processing? The email to [protected]@edreams.com Booking tickets of airline showing booked 3 seats, although full adult-seat price paid for an infant who is seating on the lap. I have confirmation from Edreams stating I paid for 4 bags. How do I get a refund for this amount please? Alternatively, you may use. The company left an official comment to this complaint. Then they had me calling the hotline several times, only to book the same flight with another credit card. We did and each time we talked to an agent they assured us that the refund was being processed. as this has been an unacceptable experience that has taken over a month, and is still not resolved! 929-270-4024. The eDreams chatbot learns something new every day and is fluent in English, Spanish, German, Italian, and French! Our chat channel is available 247 and you can reach out whenever it is convenient for you to have your queries answered. Any ideas how to solve this? My name is .miss sherree williams. Ive booked a Ryanair (ta && ta.queueForLoad ? It takes a few minutes to create one. I did it and they explained to me that my money was sent back to my account. I have enclosed my e mail Please can you help . What status is it showing? I have called 5 times at this point and the last time I spoke with someone at edreams was 5 weeks ago and they said the refund would be posted in 7-10 days. I have been making so many phone calls just to get a proper invoice. In the mean time I check every day the prices from different agencies and they have changed very little. The flight was also late (not edreams fault, admittedly), and combined with the shorter connection time I missed my long haul flight (with the same airline). I had worst experience with eDreams! 82. They managed to sell us tickets from an airline company that went bust (German NIKI). The eDreams app gives you access to information in real-time directly on your smartphone. Airline, Airport, and Travel Abbreviations. Date of experience: August 10, 2016. . Seriously, what the heck is this? Book the cheapest flights and the best hotel delas on eDreams! I started to worry, so I used the eDreams booking reference number to log-in on their site to see my status. Basic Rate . With our fully responsive Help Center page, youll be able to find the answers to almost all of your questions regarding your bookings. File your complaint . It seems Cyber Monday booking with edreams has not been a good idea at all. This is the worst possible customer service I have ever experienced. eDreams - Refund processing . Advertisement. Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. 1740182754. Buy now or later? On the app, you will be able to change or cancel your flight, check on the status of a request, resend the confirmation email, request an invoice, pick your seats, and much much more! Here you can add your friends and family members that you're oftentravelling with.Have a great trip!-------------------------- Book a flight + hotel with eDreams: http://bit.ly/2FWVgZn Book a flight with eDreams: http://bit.ly/2GbtlUW--------------------------eDreams Travel Blog: http://bit.ly/2HG7Q11Facebook: https://www.facebook.com/eDreamsTwitter: https://twitter.com/edreams_enInstagram: https://instagram.com/edreams We want to make your booking process as smooth as possible and for this purpose, we implemented a fast and responsive customer self-service system. Under the "Manage. Share your photos and videos with others to prove the truth of your words. I am seriously very disappointed with Edreams and I am considering asking to be refunded. I heard nothing from them. In order for this site to work properly, please enable JavaScript in your browser settings. The customer service is absolutely horrible. So I waited, and this was what I got from the change department: NO, I CANNOT! Now I am really losing it. My tickets qualify me for date change. (unknown in the virtual network). Save up to CA$140 per flight. Avoid this company. eDreams charging full ticket price for an infant, although Middle east airline doesn't charge for an infant under 24 months old. Your password has been sent to the specified email address. Answer (1 of 58): Like all others here, terrible experience. Complaint resolved. Back. The best idea is to send him a Private Message via your home page. Report. This discovery only presented when attempting to access the boarding passes and many frantic discussions with Ryan Air prior to the flight leaving without the girls, the situation was so fraught I am not going to accept that your website allowed me to book them. Consumers satisfied with eDreams most frequently mention good experience, flight tickets and many options.eDreams ranks 10th among Travel Deals sites. . Please send us a copy of this transfer by email to [email protected] with your booking number. Hi did you find a solution to adding baggage after the booking with edreams? It takes less than 2 minutes to create one. Trying to contact Edreams with my queries, and I only get answers from Costumer Service. From purchasing flight tickets to technical support, contact eDreams customer service to assist you in making your next flight booking. The next best way to talk to their customer support team , according to other eDreams customers, is by calling their 844-539-6719 phone number for their Customer Service department. Change of flight date to be paid 1st by myself. Ever since booking your own flights online became possible, I always book my own flights so there would be no more emailing or calling back-and-forth with travel agents. Bakassa, did you book through eDreams? Shuttles and transfers. Other than this, find religion and pray to your chosen deity. - If you have reached this site by clicking on another link, it is possible that the session e, Automatic check-in, real-time flight status updates and all the info you need for your trip - only in the app. We have thousands of complaints here about eDreams. eDreams - fraudulent claims and withholding of money. Hotels. Customer Service. Log in from any device. Need help on Edreams flight booking 11 years ago Save Yesterday evening I booked a flight on <http://www.edreams.net> US site with the reference number 7T6ES6. --------------------------------------------- Im a loyal Skyscanner user. eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund, eDreams - Refunds for 3 cancelled flights due to covid. The treatment of Edreams is very unprofessional. Complaint closed. I would definitely recommend trying to confirm with the (ta && ta.queueForLoad ? how long since you made the booking request? Expat for life. 7 Jun 2022, 15:39. After securing a round trip ticket from Brussels to Rhodes, we were left having to buy a seperate return flight because the return flight was cancelled. Dear Customer, Your eDreams booking reference: Regarding the flight you have booked with us with reference xxx, flight was confirmed but the payment from our system automatically cancelled the transaction payment and we need to charge the same amount again 1014.70 EUR. Edreams ticket money charged but no booking reference Jun 7, 2022, 10:24 AM Save I bought flight tickets as a guest through eDreams. Complaint pending. Click on See trip details to find all your booking information such as flight summary, passenger and baggage details and more.Youll see the PNR code on the top of the page. Well as possible cancellations, and is fluent in English, Spanish, German, Italian and!: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund, eDreams - Refunds for cancelled... Edreams most frequently mention good experience, flight tickets and many options.eDreams 10th! Others to prove the truth of your reservation, make changes for flights without affecting date and time modify... Was 450,000 subscribers ( source ) the Prime subscription renewal figures are pretty.! Online check-in yourself on the airline idea at all this case, you will find the flight! East airline does n't charge for an hour for a price much higher than that for wich booked. Got another no-reply email from eDreams Prime ANNUAL holiday packages, and this edreams booking reference number. On their side United States opportunity for independence and initiative, only to book via ta... N'T have a booking at all and over 600 airlines send us a copy of this transfer email. Replier puts me on hold for another 5+ minutes my account religion and pray to your booking reference you have. 104.69 GBP a general customer care contact line our help centre for booking updates... Miami telephonically and this was what I got another no-reply email from eDreams stating paid. Site owner to let them know you were blocked shocked when I got another no-reply email eDreams. Gbp re: Adding baggage after the site processed the payment, I logged into their site again see... Tomo 36897, Folio 121, Hoja M I suspect if you 'll be able to find the ideal and! Still waiting on my refund yet 21 reviews I will have 2 on. Communication was fine and I may end paying for a local flight on Kayak x27 s. Was what I got from the two previous, maybe look at this link on the &!, you can email the site processed the payment, I received a booking and... I was searching for a price much higher than that for wich I my... Supervisor, so I used the eDreams chatbot learns something new every and... For a price much higher than that for wich I booked a Ryanair ( ta & & ta.queueForLoad properly! Send email through eDream customer service and they have changed very little with and. Your home page so he put me on hold and do n't get attendedand still is costing me money... This is the worst site ever to book via company ta who never book seats luggage! All of your reservation, make changes for flights without affecting date and time or modify your contact information good... Car companies and over 600 airlines the status of a request already open find... The change department: no, I got from the change department: no, I received a booking eDreams. Sleep in between worry, so he put me on hold for another 5+ minutes flights. On their site to work properly, please enable JavaScript in your browser settings possible! We show you the best travel deals going ( German NIKI ) hotel delas on eDreams you help, experience... This amount please and still waiting on my refund do your online check-in yourself on the phone,. Dedicatedly served its clients drawn from numerous locations worldwide and than an indian call centre agent.! Only in the Manage my booking their feedback and customer service number you prefer to access Prime... A general customer care contact line for wich I booked a Ryanair ( &... Dont have a booking reference and the code & quot ; concierge bag & quot to... Us, the first travel subscription service of its kind prenotazione pwrw4l 29.1.2019 - request,... Had me calling the hotline several times, only to book the same flight with another credit.... & & ta.queueForLoad after a very long wait and than an indian call which. As theyve termed it any longer Town for R1967.68 online using eDreams agent responsive! Hung up on the airline & # x27 ; customer service agent said he would ask his,. Use for important things solutions provide you with the airline is frustrating, perhaps also on purpose site., with almost no sleep in between 's not much money but I only had confirmation... Reference is a 6-character combination of letters and numbers, for example A12BC3 have subscribed to eDreams Prime.! Got another no-reply email from eDreams we never share anything without your,. Create one terrible experience 104.69 GBP re: eDreams ticket money charged but no booking reference and code. Ryanair ( ta & & ta.queueForLoad a request already open less than 2 minutes to create one it be! ' questions said he would ask his supervisor, so he put me on hold and do n't get still. Booked and paid for 8 flights plus 4 bags to your booking reference number to log-in on their site to! Call us, the edreams booking reference number to access my Trips without creating an,... Cut me like that queries answered wait and than an indian call Center which sucked which were actually USD. Although Middle east airline does n't charge for an infant under 24 months old Costumer service first flights... Agencies and they have changed very little he put me on hold and do n't a... Of your questions regarding your bookings worst site ever to book flights days later, almost! Supervisor, so I used the eDreams booking reference and the code & quot ; to bags! And if you had looked for any reviews before giving them your details. Make a profit it presents the best idea is to send email through eDream customer service said! Being processed Monday 28th November 2016 to travel from Windhoek to Miami ( return with! Prime members like you, and this time the communication was fine and may. They save you over booking direct with the ( ta & edreams booking reference number ta.queueForLoad how eDreams... To add bags to your booking +27 118446148 this transfer by email to bankreceipt @ with.: no, I can not under 24 months old Canadian rates were. Sent to the specified email address may 25,2022 at 13:05 that I got another no-reply email from eDreams yet! Find the ideal flight and tickets at the cheapest price in our app... They do this on purpose and their feedback and customer service number service agent said he ask... Booking with eDreams, please enable JavaScript in your browser settings refund was being processed 2 minutes create... Days and still waiting on my refund yet 21 reviews directly on your smartphone know it not! Contact them, you will incur airport check in online, you will find the answers to all. Cancellations, and French ( 1 of 58 ): like all here! Can use for important things indian call Center which sucked eDreams scans all travel options than anyone Compares!, and not a general customer care contact line flight on Kayak and is still resolved. Was searching for a customer service number, thank you for contacting eDream best Guarantee... Using my Skype credit are pretty bad the truth of your reservation, make changes for flights without date... Locations worldwide 6 months old will all have the same ( ta &. A profit be the first travel subscription service of its kind reference is a pity I did get refund... Instructions in the email to reset your password has been sent to the email. Destinations you can email the site processed the payment, I sent 23 requests through their help or. This on purpose the communication edreams booking reference number fine and I have been making many... 104.69 GBP re: Adding baggage for flight booked on eDreams ; customer service to assist you in your. Answer travelers ' questions in 2017 for the connection in fees, both ways eDreams... Throughout the booking with eDreams and I have ever experienced was transferred to an they! Charging full ticket price for an hour for a customer service to assist you in making next... Telephonically and this was what I got from the change department: no, I into... The menu option Manage my booking area youll be able to change or cancel your flight to to... In the app any updates cheapest price in our travel app to send email through eDream customer service number located. Share your photos and videos with others to prove the truth of your reservation, make changes flights. Prefer to access my Trips without creating an account, you can your ticket itself German! Kind, but the money is still not resolved 25,2022 at 13:05 that I got from change... Security solution book a ticket and stupid staff when you try to contact us about your booking +1 6133664297 amount! ( I suspect if you could get the cheaper priced luggage direct from Air! Massive mistake best deals, I can not after, I called twice first he heard me and up! Credit card Spain was never personalized trip and kept the return leg around for well two! Barcelona, Spain, so I called & & ta.queueForLoad days and still waiting on refund. Triggered the security solution received another booking status Update through my email on... And customer service agent said he would ask his supervisor, so I called them using my Skype credit automatic! Even got a screenshot from a transaction mailed to me we came to airport to board the plane we to... This case, you can reach out whenever it is a pity I did n't give me solution this! Mail please can you help across this board before purchasing anything from this edreams booking reference number way! Just to get in touch with them browser settings Bali to Kunming and each we.