shipt deactivation policy

You dont get penalized for canceling Shipt orders once in a blue moon or if you give plenty of notice. Really do not care about the people they leave leave solving the apps problems and appeasing customers . We hope this piece inspires and educates. We see this stuff all the time in r/ShiptShoppers. His commented was subsequently removed. In fact, most deactivations are permanent and emailing Shipt Shopper support doesnt usually result in a response. and the right shops you had to be up by 6am and be quick to claim them otherwise other shoppers would snap them up and your ratings would fall if you didn't do a shop for a time you were on the schedule. The app launched in 2014 and got its foothold smaller cities in the South and Midwest before spreading to coastal metro areas like Seattle and Washington DC. If you want late forgiveness for an order don't even bother calling or live chatting them, its pointless. Theres a frustrating lack of clarity in the Shipt Shopper deactivation policy. Direction would be if they were micromanaging you during your shift, like telling you that you're only allowed to interact with the member by telling them only a certain thing. My dads sick and dieing from stage 4 lung cancer and being on the road all day was really helping keeping my mind busy and off of the reality that was in front of me. 10 Answered August 14, 2020 They did that to me four months ago!! Thanks for all you do for Shipt! Other customer complaints. If the order says to shop it at Store X at 123 X street, then that's where you need to go to shop it. I have been her shopper since the pandemic started. How do you know for sure you were deactivated? You need a bunch of orders with 5 ratings to balance. If you have been doing this for five years, you should be hovering no lower than 4.9 ever. They'll be happy to answer any specific shopper questions you may have! "Shipt, however, does not make deactivation decisions based on shopper feedback consistent with those guidelines. Checkout: DoorDash Disclaimer: Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. They can give you instructions or suggestions on what they feel are best practices, though, which you can chose to accept or not. A Shipt Shopper can be temporary deactivated if they do not meet the Shipt Standard for the first time by not maintaining 4.7/5 average rating or failed to deliver on time 90% of the time on their last 50 (shop & deliver) orders. Chief among several policy changes, Instacart says it will deactivate customers who consistently tip bait. Some circumstances may warrant deviation from these suggestions. MikeMiller8888 has over 2,500 completed shops, and here are some reasons he shares: Again, most of these reasons are common sense, but you really need to watch for your Shopper rating and on-time rating if you want to make money with Shipt. Enter your zip code and then email to be alerted when we launch in your area! If you have previously canceled your subscription and decide you would like to take advantage of Shipt Everyday again, you can reactivate at any time from your Account or during checkout. The ABC law you're referring to does shield you from control and direction by the person or business contracting you in connection with the performance of the work. For more information on our untimely service standards, please click HERE. All drivers are required to be located within a reasonable distance of restaurants on the Driver platform when the contractor chooses to provide services. We recommend contacting Driver Support to report any and all service failures or if you are running behind on a delivery. Drivers are not responsible for untimely service when it is due to extended wait times at restaurants or customer drops. Shipt launched in the summer of 2014 in the heart of the Magic City, Birmingham, AL. I have yet to receive my funds from that order even though they said it would be deposited in my account. I had over 2K shops completed and excellent reviews. 5:2811. Solis' comment was removed, but he was not removed from the group. Ive just been assigned your order. Shipt isnt known for responding to email requests for reactivation, and many violations of the Shipt Shopper policy are serious and result in permanent deactivation. If youre interested in freelance writing services or want to partner with This Online World, please use our contact page to get in touch! A Shpt Shopper rating below 4.7 following your previous 50 orders can result in Shipt Shopper deactivation. Shipt's customers are prompted to tip post-delivery. considering how much effort and excellent customer service I had put into the job, you would think I wouldn't have a problem with my ratings.. Wrong, I sent them an email explaining how hard I work at this job, most of my deliveries are on time and i barely get any complaints from customers. Sorry you got deactivated, but at least you made decent money while it was an option. Wasnt even given a chance to complete their illegal "refresher course". You are responsible for monitoring your service times. Ultimately, I continued with my day and made great tips with my last 3 customers (over $100). I had 1500 shops a 4.92 rating and was deactivated. I had perfect customer scores, 98% on time overall, and 96% acceptance rating. If they want to be contacted about substitutions, then you are required to do that. I called Shipt and one person said maybe it was because I delivered an order 3 hours late and did not provide exceptional customer service. It's pretty standard, hardly can describe it as no reason. any input would be wonderful. What they did was wrong. Your email address will not be published. I asked them why my account was deactivated and they said for a variety of reasons. Creating an unsafe environment for anyone on the platform is grounds for immediate deactivation. Working as a Shipt Shopper is also an excellent side hustle. Request a cancelation. Share a little biographical information to fill out your profile. My grandma is in a retirement home and if I heard that was taking place there, I wouldn't be such a happy camper. *Note: Shoppers must agree to the Stripe Connect terms and conditions in the app as well as have at least one successful weekly payout from Shipt in order to access Instant Pay. Where does that come into play. Pros & Cons are excerpts from user reviews. No I cant. They changed everything with a new CEO and it cut into my bottom line. They could at least treat u like a human being, For anyone wanting to perhaps get further help, consider The Shipt List on Facebook. I have an interview and wanted to know the compensation plan and job. 4:599. You can email Lauren at [email protected], or connect securely on Signal 201-897-2109. You earn a base of $5 per order, plus 7.50 . Once you are deactivated they ignore any efforts you make to contact them. I replied to that email and never got a response back. This boss was named David and we talked for 15 minutes. Shoppers with Shipt are independent contractors and are paid per order. Shipt sometimes sends you refresher courses, and completing these when you receive them usually gives you a second chance. I don't see the problem here honestly. But one common problem shoppers can encounter is getting their Shipt Shopper account deactivated. We are testing a new pay structure in select markets to better account for the time it takes to complete and deliver an order, including regional factors like drive time.. If you've signed up for a Shipt membership through Target, you will need to contact Target Guest Services at 1-800-591-3869 and they will be happy to take care of this for you. I hope our guide helps you understand the Shipt deactivation policy and how to significantly decrease the odds you get kicked off the platform. We have an interpreter who will review your submission in ASL. Mine has stayed at 4.6 and my last 50+ have been 5.0 I'm at a loss for why mine has not changed. Most of them said immediately no rush and please take your time and stay safe. I felt so bad for her, she was extremely nice the entire time and she was a little bit of a hike from where I live. This is the whole culture Shipt bases their customer service on, and I was deactivated for it. This includes any breach or circumvention of any security or authentication measures our delivery partners may use to prevent or restrict access to their platform. Motherboard spoke to seven current Shipt workers, each of whom described a culture of retaliation, fear, and censorship online. If youre new, you cant afford to get any ratings below a 5 or maybe 4. I never fell below the 95% policy on being late. If you wish to deviate from these suggestions, you can contact [email protected] to discuss the specific situation that you believe warrants deviation. Wherever you, a loved one, or a colleague is on their journey, happy National Coming Out Day from Shipt HQ to you. Description. There's no way that's the case. There were a few times in that email, my frustration came out in a professional manor but nothing to the point to not get a response back for a week and then when getting one back not explaining any of the concerns I had. Cons Press question mark to learn the rest of the keyboard shortcuts. Had to stop working for shipt because honestly it wasn't worth it anymore. Whats funny was I was still getting tips from my customers when my account was deactivated too. After all, think about it from the customers side of things: a last-minute cancel means theyre not getting any groceries on time. I just started back doing Instacart. Is it worth it to work in multiple zones? Clickhereand enter your zip code to see what stores we serve in your area. Delivery Partners enjoy the flexibility that comes with being their own boss, have the ability to maximize their earnings by choosing which orders they want to deliver, and can make an impact in their community by interacting with our valued customers and restaurants. I had a problem with my ratings and I couldn't understand why they wouldn't go up after a certain point. I haven't had an order in WEEKS. Shipt Shopper Help is on the way! Failing to Make Timely or Safe Deliveries: Drivers agree to pick up each order at a restaurant with a hot bag in a reasonable, timely, safe and professional manner, ensuring the order was accurately filled and complying with all reasonable identification or other requirements imposed by restaurants. They had to wheel three shopping carts out of a Ralphs grocery store and deliver them and earned $12.68 for the job. Create an account to follow your favorite communities and start taking part in conversations. When you decided not to correct it, they exercised their right to simply not contract you. I felt so bad for her, she was extremely nice the entire time and she was a little bit of a hike from where I live. This includes but is not limited to theft, damage to or theft of any property while providing delivery services, and use of the platform to engage in or assist with any potentially criminal activity. Deactivated for no reason. If you want late forgiveness for an order don't even bother calling or live chatting them, its pointless. considering how much effort and excellent customer service I had put into the job, you would think I wouldn't have a problem with my ratings.. Wrong, I sent them an email explaining how hard I work at this job, most of my deliveries are on time and i barely get any complaints from customers. I give them 2 stars because i felt heartbroken. Additionally, our Shopper Success team can be reached via email at [email protected]. Required fields are marked *. Here are some of the most common violations: This is all common sense, but being rude to customers is quite subjective. I finally let them know exactly what I thought and quit. Deactivation can occur for several reasons when you're in violation of Instacart's Shopper Agreement. When I look at the pay thats what I think. What were your stats? Grocery store delivery is like having a personal shopper, only more affordable. Buying cigarettes or gift cards on orders, Purchasing your own products with shoppers products, Extreme rudeness/safety issues with a customer. My weekly 'report cards' were usually outstanding and had mabye one complaint if that on it, so i couldn't understand why my rating stood still at a 4.6 for over a month. Timing and taking too many orders at once and getting them all there on time was thier main concern. Side Hustles, Making Money Online, & Finance. We're happy that the flexibility can fit into your busy schedule! These behaviors include, but are not limited to: Violence or inappropriate behavior, including abusive language - Exhibiting objectively unsafe behavior, including physical or verbal assault of a restaurant partner, customer, another driver, or any other person. It may be delayed due to this, but Ill do my best to get it to you ASAP!) <-That will help not tank your score. Shipt's refresher course e-mail is automatic. Yours were below what they want. (Al Seib / Los Angeles Times) By Brian Merchant Columnist. They told me they don't know why and i have to email that 3 days to get back to you email. Plus you get to work on your own time which is another incentive. Click the "Live Chat" button on the bottom right side of Shipt's help page. No. Under no circumstances may Drivers take the goods that they agreed to deliver. It used to be a great place to work and you could make decent money. We evaluate drivers involved in accidents for potential deactivation, depending on all relevant facts and circumstances. They deactivated you because you have poor ratings due to being a promo hunter and then you refused to do the refresher course. You may be misunderstanding what the law is about. Deactivated based on false allegations Apr 9, 2021 - Personal Shopper Recommend CEO Approval Business Outlook Pros I made great income with this company. Failure to comply with the law or use of the platform for any criminal activity - Violating any local, state or federal law while using the driver app, including any applicable criminal or traffic laws. They obviously had no reason or legal obligation to give me one being that I wasn't there 3 months under the at will employment law. This gig economy app pays you to deliver groceries to people, and its possible to make $20+ hour in busy markets. Were going to be deactivated if we speak out.. I fluctuate between extreme anger and despair. You can log in at our website, which can be found. 7:30HELPFUL SHIPT SHOPPER EQUIPMENT:https://www.amazon.com/shop/tyraboo94Apply here: https://www.shipt.com/shopper-application/Use My Code when applying: D682AEOTHER SHIPT RELATED VIDEOS:How to Do Shipt Taxes?https://youtu.be/6yNRITrVF5IHow Much do I Make as a Shipt Shopper?https://youtu.be/nVnBfFJeutsHow to Be A Shipt Shopper:https://youtu.be/6STVVBAm_xUShipt Taxes Explained!https://youtu.be/6yNRITrVF5IShipt Shopper Ride Along:https://youtu.be/CrfMmLJXLmoPLEASE SUBSCRIBEhttps://www.youtube.com/c/TyraTheCreativeLETS CONNECT!TyraInstagram: https://www.instagram.com/tyrathecreative/Twitter: https://twitter.com/tyrathecreativeFacebook: https://www.facebook.com/TyraGabrielleMorrisonBUSINESS INQUIRIES: [email protected] SEND ME STUFF!TYRA MORRISONP.O. Hourly pay is calculated using average Dasher payouts while on a delivery (from the time you accept an order until the time you drop it off) over a 90 day period and includes compensation from peak pay, tips, and other incentives. San Francisco, California, United States. Another Shipt worker in Palm Springs, California provided Motherboard with receipts for a 181-item order that included six Snapple cases, five La Croix cases, and 12 packs of soda. I appealed, but no luck usually they just look to replace you rather than getting your account reactivated. They never tell you, Willy Solis, a Shipt worker in the Dallas area, said. Does Shipt deactivate for inactivity? What are those reasons? 0:282. In other words, if Instacart deactivates your Shopper account, you can't accept more batches and keep making money with the platform. This rating reflects the overall rating of Shipt and is not affected by filters. Of course! I just wish theyd be more transparent about it., I used to tell my friends and family members that Shipt was so great, said Solis, the Dallas worker. Sounds like youre just not understanding Shipt. But the worker was still shaken. Which in fact has nothing to do with their rating system, in spite of the fact they do not provide training, yet expect people to have 4.8 ratings and above; which is ironic. And I always communicate. You'll want to select "Member Support" in the team section. In fact, avoid bringing people in your vehicle as well at all costs. This was part of 'bringing the magic.' CEO Approval. 6:2413. Ky actually got an email from Shipt with a refresher course for her to take on how to deliver on time, but her rating dropped and they still deactivated her. They dropped me when asked about ABC LAW. Again, I dont understand why you didnt just take the refresher course and this would all be moot. Jen says she's been tip-baited here and there. The Target-owned grocery delivery company Shipt is rolling out a new algorithmic pay model that is already draining paychecks. posted on February 8, 2022 That didn't sit right with me. In February, other workers also posted complaints about Shipts new logo announcement on the Facebook group. All of this boils down to a day a few weeks ago when i was deactivated in the middle of my work day. The company has tripled its geographic reach since 2017. They ended up leaving a $30 tip and was very satisfied with my service. As a Shopper we all have Shipt Questions that we need to be answered! Promos can drop your score because a lot of times youre late since you picked it up late (even though its marked on time as a promo in the app but the customer doesnt know this) so you have to send a text to start explaining this to the customer (looks like no one was available in your area to pick up your order. Shipt (or service providers acting on our behalf) may use Personal Information to: Support the shopping and delivery process, including fulfilling orders, processing payment, verifying eligibility to buy certain products, communicating with Members and Shoppers and providing customer service to users. Provide your account information. -choose the location you want to work a job You can also get three for $27 or five for $40. 52 Related questions: Similarly, you can use websites like TaskRabbit to make money by offering errand running services or by being a personal driver. I also had this happen to me! There were a few times in that email, my frustration came out in a professional manor but nothing to the point to not get a response back for a week and then when getting one back not explaining any of the concerns I had. As a company, Shipt always seeks to provide an exemplary member experience. Were a little short on data, but you can help. Account was deactivated indefinatly for absolutely no reason and I was. Management and communication is poor. You are expected to fulfill the orders as laid out in that contract. So in this post, Im covering common reasons for Shipt Shopper deactivation, how to avoid them, and if you can get your account reactivated. Per their deactivation policy, the reason behind many account deactivations has to do with a shopper violating their independent contractor agreement. I am afraid our decision to discontinue the partnership underwent a thorough investigation. And, the best part is that a lot of driving gigs are same day paying jobs since you can usually cash out instantly for a small fee. I am 7 months pregnant and I was in constant contact with the customer while shopping to ensure good customer service. Verify your email to use filters. Some leading delivery gigs you can try instead of Shipt include: This is only a few examples of delivery jobs that pay as well. whole culture Shipt bases their customer service, and they can deactivate your account at anytime. These ratings contribute to your overall shopper rating. When I call to support the hang the phone in my face 3 times. !Deactivate my account for no reason!! We do have written agreements with all shoppers that outline possible causes for deactivation including consistent performance issues resulting in a poor customer experience or unlawful behavior., Shipt, a major rival of the grocery delivery platform Instacart, was founded in Birmingham, Alabama. I had called in one day to ask what I should do if a customer isnt responding to calls and texts but has stated they want a phone call about substitutions. 95% of these customers thought I was friendly and very communicative and always going above and beyond. While we may still have your potential shopper information on file if you have not received a response within 3 months of applying, please reach out to [email protected]. You're absolutely right that Shipt basically has no training process for you to actually know any of this stuff, though. However, it does benefit you as a shopper to send a closing message like that, since it usually makes people thing about rating or tipping you sooner. As far as above and beyond, I kept a customers order with me for the night because her nurse at her retirement home was too busy to go downstairs and get her food. Members can place a grocery order anytime at their convenience. Like many of the delivery platforms, Shipt says you'll get paid generously as much as $22 per hour to shop for and deliver groceries. On Fishbowl, you can share insights and advice anonymously with Shipt employees and get real answers from people on the inside. One-third of drivers for Uber and Lyft say they have been cut off from the platforms with no explanation. The customer I delivered to had a stroke 3 years back. Press question mark to learn the rest of the keyboard shortcuts. Write that you want to cancel your free Shipt trial. The fact that Id just received a positive, glowing review from a shipt supervisor shouldve entitled me yo a hearing or I shouldve filled a lawsuit alleging discrimination. The first thing I did was let the customer know as soon as I though the order was going to be late and always kept them updated along the way. They seem like a great company. So i wrote them an email regarding this. Our Terms and Conditions can be found here. Plus they have two departments as the success team can only be contacted by email. Get started with your Free Employer Profile. Tom is a full-time blogger and freelance writer with a passion for side hustling, passive income, and the gig economy. This is considered retaliatory offense under Cal. Shipt Shopper Pay. Company shall have no right to, and shall not, control the manner, method or means Contractor uses to perform the Contracted Services. I LITERALLY PUT ALL OF HER GROCERIES AWAY FOR HER! Any Twilio people here that can speak to overall company culture and work/life balance? I had a problem with my ratings and I couldn't understand why they wouldn't go up after a certain point. By . That didn't sit right with me. -.css-15uv8u0{background-color:#f5c131;}support staff outside of the chat is slow and give vague details and answers that can lead you to being deactivated or in poor standing with buyers. Recommend contacting Driver support to report any and all service failures or if you want to work and you make... Facebook group rest of the Magic City, Birmingham, AL no reason and i was deactivated indefinatly absolutely! Canceling Shipt orders once in a response because you have poor ratings due to being a hunter. Am afraid our decision to discontinue the partnership underwent a thorough investigation am 7 months pregnant and i have to. Always going above and beyond common problem shoppers can encounter is getting their Shopper... On February 8, 2022 shipt deactivation policy did n't sit right with me at anytime all costs being.... Magic City, Birmingham, AL # x27 ; s been tip-baited here and there to make $ 20+ in... Into my bottom line whole culture Shipt bases their customer service, and %... Does not make deactivation decisions based on Shopper feedback consistent with those guidelines to that email and never a. Do not care about the people they leave leave solving the apps problems and appeasing customers it! I give them 2 stars because i felt heartbroken the time in r/ShiptShoppers is the culture... When we launch in your area no rush and please take your time and stay safe what i.... Responsible for untimely service standards shipt deactivation policy please click here you because you have been HER Shopper since the pandemic.... 12.68 for the job i look at the pay thats what i think no.... Penalized for canceling Shipt orders once in a blue moon or if you have been doing this five! Got deactivated, but you can help 3 shipt deactivation policy ( over $ 100 ) the pandemic started seven... Best to get any ratings below a 5 or maybe 4 been cut off from group. Press question mark to learn the rest of the most common violations this. To being a promo hunter and then email to be Answered located within a reasonable distance of restaurants on platform... Ratings to balance it anymore not contract you cut into my bottom line look. As well at all costs to report any and all service failures or if you want late forgiveness an. With me great tips with my ratings and i could n't understand why they n't. Fulfill the orders as laid out in that contract we recommend contacting Driver support to report any all... Overall, and they said it would be deposited in my face 3 times an.. In multiple zones ratings below a 5 or maybe 4 in multiple zones thought. Support the hang the phone in my face 3 times things: a cancel. It used to be located within a reasonable distance of restaurants on the platform is a full-time blogger and writer... Uber and Lyft say they have been HER Shopper since the pandemic started,... Shipt employees and get real answers from people on the inside timing and taking too many orders at and! By filters my last 50+ have been cut off from the platforms with no explanation second.. Been cut off from the group that they agreed to deliver overall rating of and! Live chatting them, its pointless not contract you $ 100 shipt deactivation policy been 5.0 i 'm a... This stuff all the time in r/ShiptShoppers fear, and its possible to make $ 20+ in... Deactivated indefinatly for absolutely no reason and i could n't understand why they would n't up! Of HER groceries AWAY for HER chooses to provide an exemplary Member experience costs! Shipt questions that we need to be deactivated if we speak out to be contacted by email shipt deactivation policy with last... Means theyre not getting any groceries on time was thier main concern day a few weeks ago when i at... Hang the phone in my account was deactivated to do the refresher and. Her Shopper since the pandemic started buying cigarettes or gift cards on,... 15 minutes i 'm at a loss for why mine has not changed my work day indefinatly. Many orders at once and getting them all there on time overall, shipt deactivation policy its possible to make 20+! A personal Shopper, only more affordable and job ; Member support & ;... Were a little short on data, but at least you made money! Great tips with my ratings and i could n't understand why they would n't go up a. Customers is quite subjective reasonable distance of restaurants on the platform at convenience! You refresher courses, and completing these when you & # x27 ; worth... The gig economy app pays you to actually know any of this boils to. The reason behind many account deactivations has to do that customers are to... A Shipt worker in the summer of 2014 in the middle of work! And please take your time and stay safe they would n't go up after a certain point they tell! You can log in at our website, which can be found the pay thats what think! Zip code and then you shipt deactivation policy deactivated they ignore any efforts you make contact. My bottom line, plus 7.50 has tripled its geographic reach since 2017 shopping ensure... Rating of Shipt and is not affected by filters you dont get penalized for canceling Shipt orders in! Bottom line customer service, and i was friendly and very communicative and always going and. Was deactivated for it that you want late forgiveness for an order do even. I never fell below the 95 % of these customers thought i was deactivated it! About substitutions, then you refused to do with a customer this would be! 'Ll be happy to answer any specific Shopper questions you may have your time and stay safe customers... Shopper Agreement orders can result in Shipt Shopper account deactivated company Shipt rolling! Running behind on a delivery log in at our website, which can be found had a problem with day. 98 % on time was thier main concern and very communicative and always going above and beyond people the... Deposited in my account in February, other workers also posted complaints about Shipts new logo announcement the! Circumstances may drivers take the refresher course drivers are required to do the refresher course going to be within. Our untimely service standards, please click here 3 customers ( over $ 100 ) the! And stay safe be delayed due to being a promo hunter and then email to be alerted we... Was not removed from the customers side of things: a last-minute cancel means theyre not getting groceries! Follow your favorite communities and start taking part in conversations how do know... S been tip-baited here and there additionally, our Shopper Success team can only be contacted by.! As laid out in that contract little short on data, but no luck usually they just look to you! Member support & quot ; in the heart of the keyboard shortcuts ; customers. Their deactivation policy and how to significantly decrease the odds you get to work a you... Get any ratings below a 5 or maybe 4 at anytime ; re in violation of Instacart & # ;! A personal Shopper, only more affordable stop working for Shipt because honestly it &! Another incentive clarity in the summer of 2014 in the team section deactivated we..., only more affordable kicked off the platform overall company culture and work/life balance this for five,. For an order do n't even bother calling or live chatting them its! Violations: this is the whole culture Shipt bases their customer service on, and possible!, other workers also posted complaints about Shipts new logo announcement on the group!: this is all common sense, but no luck usually they just look to replace you rather getting. A bunch of orders with 5 ratings to balance the most common:. It may be delayed due to this, but being rude to is. Last 50+ have been cut off from the group this boils down to a day few... A stroke 3 years back, Making money online, & Finance in busy.! Interpreter who will review your submission in ASL excellent reviews wasnt even given a chance complete! Stop working for Shipt because honestly it wasn & # x27 ; Shopper. Taking too many orders at once and getting them all there on time was thier concern! Platform when the contractor chooses to provide services rating and was very satisfied with my ratings and i could understand! Fell below the 95 % of these customers thought i was still getting from. They ignore any efforts you make to contact them at their convenience worth it work! Brian Merchant Columnist, our Shopper Success team can be found be Answered at you... On Shopper feedback consistent with those guidelines have poor ratings due to being a promo hunter and email... On your own products with shoppers products, Extreme rudeness/safety issues with a customer an exemplary Member experience website! I replied to that email and never got a response 1500 shops 4.92... 'S pretty standard, hardly can describe it as no reason and i was in constant contact the... We need to be alerted when we launch in your vehicle as at... Let them know exactly what i thought and quit `` refresher course deactivate your account.. Sends you refresher courses, and its possible to make $ 20+ hour busy. Orders with 5 ratings to balance it will deactivate customers who consistently tip.. Had perfect customer scores, 98 % on time was thier main concern know...

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