Then they stopped giving a date. I need my 1099 to do my taxes super bad. I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. They dont respond. And now I cant even file my PUA weekly claims. What Next? Please consider the option of visiting an office in the vicinity if safe and feasible. Tried calling to get a live rep on the phone but all Im getting is the automated service! ET, 800-983-0937 This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. 8:00 a.m. to 5:00 p.m. But if they wanted me to pay my taxes they would call me, email or find someone to come to my house or even try to jail me. All I can ask you to do it to keep trying all channels. Apply for VA health care, find out how to access services, and manage your health and benefits online. 8:00 a.m. to 9:00 p.m. You go through the entire reporting and it says at the very end they are having technical difficulties, EVERY DAY. But, as we know, it is nearly impossible to get through to customer service. 117-2) for rental assistance through the Virginia Rent Relief program. For additional state and local resources, call 2-1-1 or visit 211Virginia.org. Register your account. How do I get answers about my claim? Who did you vote for in VA? Please dont send me that 866-832-2363 number- all that does is hang up on people. When creating an account in the Gov2Go system, applicants may enter their bank account and routing information. No answers no help. That phone number is worst..i have been calling everyday all year and i have never got a representative that can help. Now when I have to rely on them (at no fault of my own) I, and many others like me, are treated as if we do not matter. Even email doesnt work. It onl te L ls him cusomer support is busy and then hangs up on him. Looks like someone has to update the system. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Your system is broken!!! Same exact situation here. How are we to get help if we cant get anyone on the line. There are no longer funds available through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (P.L. Hours: Monday through Friday, Frustrated and disappointed would be an understatement. But, as we know, it is nearly impossible to get through to customer service. Nothing has changed, as you make it out that your new site CSS solved all the serious problems! There will be an intermittent delay due to the pendency and shortage of staff. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email [email protected]. I just need help please!n, Please help me talk to a representative. Please monitor your email for Gov2Go communications to ensure your application has not been returned to you for missing/incorrect information. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. Learn more, watch our video Not that helpful unfortunately. But I feel it is lacking in some parts. your government to-do list property taxes, car tags, voting, and more. Today I checked in the Montana Voter Page which is perfectly fine. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! New claimants can create an account online or by calling 1-866-832-2363. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email [email protected], Virginia Department of Housing and Community Development. Because what is going on with unemployment. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. ET, 800-419-1473 If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing. This is obviously avoiding payment. What can I do to actually speak with someone or how can I get this pin ?! Be patient and you will get through to someone that can help you. Its ridiculous, i was finally able to make an appointment and they didnt honor it. I have tried contacting the unemployment office because they said I dont have a work in Virginia order. Please check on the website. came up so I resubmitted the Initial weekly unemployment app as instructed by VEC employee, I was approved and told to file to get payments, I apply for work as told to do and now over a week its saying I have an outstanding issue and an employee said he saw Fraud on my file but also said dont worry just yet, Ive been seeing a lot of these. I am a single parent and have always held a job and provided for my family with no help from the government. ET, 888-442-4551 I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! You can only get help from Virginia Employment Commission one way that we know of and that is by web. The main problem now, slots are going fast! Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. Thank you. 8:05 a.m. to 7:30 p.m. I cannot log into my gov2gov app bc I forgot my password. Hello Sam, I was receiving deposits in my checking account my unemployment but since I applied for PUA, PEUC or LWA, In Gov2Go it just no info at all. Please show me where you can go online to get a statement. A landlord cannot proceed with an RRP application without the tenants cooperation. This makes no sense to me because I have never received unemployment since my first filing in March 2020. I'm trying to upload my w2s and your "choose" file will not open for me. The new owner should provide their Virginia W-9 as well as proof of sale of the property as an attachment to their application, showing the previous owner has sold the property to the owner listed on the Virginia W-9 submitted with the application. Sam, my husband HAS been following the website instructions and it refers him to the same phone number but none of the options allow him tostay in a que. Like to actually talk to a person or get to be placed on hold wouldnt bother me. I could hear them perfectly and it didnt sound like a professional place of work. Information Accessibility Services for Employers I have also been trying to reach a live person with no luck. (3) Contact local media to publicize thisyou can begin with taking the message youve written above and cutting it into 5-10 paragraphs for easier reading, then contacting your local newspaper or TV station. I dont understand why there isnt any other way for me to get my PIN so I can avoid this horrible Gov2Go service. The Unemployment Office might be inundated with pending requests. We have over 1,000,000 users and companies will listen to us. Im starting to think I was just scammed It didnt ask me any other information just my SSN and banking. How can i get my 1099-G form if i am suspended and cant talk to anyone? Hours: Monday through Friday, Local office said I need to make a website online but only gave me the actual website where it has no info where to make that appointment for the office near me. I registered and when it has let me log on, it kicks me out! I have called.mutliple times daily for a month and left messages, nothing. I understand that everyone is helping others at the moment. I will have a job before I get benefits at this point. This is suck crap. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. Please contact your adjudicator to see the best way out of this. Yup. Are you sure this isnt a Youngkin thing? Thx. By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. !and have not contacted me!!!!! I missed the cut of dates by a week to get in on this lawsuit. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. There will be barely any customer support. I have set up a new email but it will not let me create a new gov2go with my new email. (2) Contact your US Congress Member to complain That was 2 months ago. I can understand your frustration. Need help please. How do I get someone to cancel my claim? Mar 09 2021. Gov2Go is a unique new way to take care of all your interactions with government in one convenient place saving you time, worry and frustration. So frustrating! Any ideas before I lose my declining credit score and house?? Even if it is frustrating to wait so long, please be polite to the person you get connected to. Youd think Virginia could afford to hire people who know what theyre doing, and enough of them to fit the demand. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. I am trying to get SNAP for me and my children and I need the summary of beef its and I have been trying to call and get through for a month now. Call from Mexico: 01-800-681-8054. A utility bill really, they already had a W-2. There was a number on the letter and when I called the number it said they dont see they sent me any letter for me to call and it hangs up. 8:00 a.m. to 7:30 p.m. The RRP application portal will be closed to both new and renewal applications on Sunday, May 15, 2022, at 11:59 pm. Cant talk to a human-being! Ive left messages at VEC offices. According to a customer service representative, the failure is a known systemwide error that is being worked on. I'm interested in learning more about Paramount Builders' products. I'm literally in tears because I'm told there is no way to fix it. 8:00 a.m. to 5:30 p.m. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. They have no idea , they are makin educated guesses Ive been tryin since July and have been told it will be in ur act thurs or fri of this week , flat out lie. I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. Ive tried to call & cannot get through. Being told there is no way to fix it and it was money my family desperately needed. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . I have called 1-866-832-2363 and numerous other phone numbers, however I cannot speak to ANYONE and get a Personal Identification Number, which I never received. I was. Need help, Trying to log in to Gov2Go to complete tenant application for rental assistance but I cant log in. How can I reach a live representative on the phone? For this reason I called to certify LAW and did not understand the first question and answered it wrong so now I'm out the extra $300 a week. I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. I attempted to file the week following. First they said it would be up Nov 1, then Nov 8, then Nov 17th. You may submit new applications using theLandlord User Guide. I have registered for work as instructed on the website and file my weekly claim but still no job or unemployment benefits from either programme. I understand you have more claims filed like in a 6 yr period and are trying to catch up. 1 (800) 897-5630 tell me to call I cant get a live person on the phone. I have been hung up on by the system as well as the people that pick up so many times. This is the worst system I have ever dealt with. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? The lease, the ledger, and a Virginia W-9. Thank you. I had to cash out my 401K just to pay bills. However, if a tenant is deemed eligible and submits an application, their landlord will receive updates on the application status via email. What next. Saying I have outstanding issue. Hello my name is Donmonique, and I have been on pua for quite a while now up until April 7th which was my 27th week , and I didnt receive my payment for that week, however yet again this week I also didnt receive my normal pay. The VEC is now offering a way to schedule a 20-minute phone call with the agency to discuss unemployment benefit issues. Jeff, do you know anything about Gov2go. Please do consider visiting an office in the vicinity if feasible. I need help! It was like this before Biden!! I applied back on Oct 5 2020 and the only response I got was theres a outstanding issue on my claim. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. Ive been trying to call the 800 number and all it does it hang up. I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. How hard is that? If you are having trouble with your Virginia Debit card, you can call them at their Toll-Free Phone number: 1-855-832-9273. Please note this is a private forum and not a govt. I have called the 1800 number for the VEC..its a non working number. I guess i should petition the court? Ive received my pin and amount that Ill be receiving but my pin and social would work when filing my weekly claim. The first 158.00..i have called that number and called and can not get noone on the phone. When I call the automated check claim it says mine expired. I have the same problem. To Anonymously Report Unemployment Insurance Fraud to the VEC dial 1-800-782-4001. Please check your account online to find relevant options. Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. 600 East Main Street, Suite 300 After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. Now, I havent gotten a check in 4 months, only got a few prior. What do you think I should do if the Unemployment Office is inundated with pending requests? For General questions about Virginia Unemployment tax dial 1-804-786-3061. To SMS text from USA: 1-312-248-7098 (message and data rates may apply). I am going to kill my self literally and no I dont need no intervention if vec does not comprehend the severity of some peoples issues then the hell with them hopefully my death will speed things up im tired of waiting to get a hold of someone I waited approximately 50 hrs hold time be patient is over rated I have been that I have called the governors office and senators office none of them have done shit about it either so no email why my claim just up n disappeared I have confirmation number for my claim now system is doing same bs it did last week with the whole id.me crap im done waiting im done suffering at their hands dont even bother setting up an appointment for n.va they are all booked up until 2024 good luck stupid shystem. We should be able to edit the email receiving address. If you'd like to speak with us on the phone, give us a call at 1-877-350-0038. Jay Dean. Operators are available from 8 a.m. - 5 p.m. Monday through Friday. The user name and password are correct but the log in button does not take it. They all should be ashamed of them selves. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. 8:00 a.m. to 6:00 p.m. 877-294-6380 That would be directly linked to our social. The application is not available via going to getgov2go.com. I NEED TO REST MY ACCOUNT . My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. How to Calculate Virginia Unemployment Benefits. Is the Portsmouth office open? Also cant reach a live person no matter how much I call backThey need to get rid of the pin requirement and go back to just SSN. You and your tenant will be notified via email if you completed your landlord application online. 8:00 a.m. to 7:00 p.m. Im unable to work for medical reasons. any help would be greatly appreciated! ET, +1-918-781-5678This isnt toll-free. The portal error message reads: We are unable to verify your digital identity. 8:00 a.m. to 7:00 p.m. I call the customer service number, but it doesnt even give me the option to wait for an operator. Both applications will then be cased together for review and approval. Designed to accelerate COVID-19 testing in communities across the country, our COVID-19 Testing solution supports any size community as they shift back to "open for business." If I lose my house over this I WILL mass tort sue. Whoever is supposed to make sure these things work needs to do their job and fast otherwise dont bother making an app just make sure the original website works regardless. . Hours: Monday through Friday, VEC really needs to evaluate how they run things and hire more, better qualified people. If I dont hear from someone soon Im going to file a federal complaint. I applied for benefits over a week ago and still havent gotten my pinhow am I supposed to file the continuation stuff required if I dont have my pin? Furthermore, I dont have proof that this is happening!! Cant confirm digital identity?!?!?!?? The Unemployment Office might be inundated with pending requests. Get Started Why use Gov2Go? Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. Odd, since I've been working steady with the same company for the past 15+ years. Tell the agent that you want a language interpreter to join the call. Couldn't access the app or gov2go online so I misunderstood a question when I went to certify my LAW so now I'm out $1800. Is there a phone # to talk to a tech support technician or specialist to troubleshoot this problem. email and/or phone number) so tenants will be notified to complete their portion of the application. I deleted the app. Prevent apps from taking your money without permission. Why cant gov2go show whats wrong and allow me to fix it? Please try checking the payment status online. To sign up for Direct Deposit click here. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. I made a mistake on my weekly claim and I need to talk to a live person. I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. 8:00 a.m. to 7:00 p.m. I have been calling that number all day for the last 3 days. I have e little girls 2,6,8.We are STRUGGLING! Please continue chasing the office/check your status online at regular intervals. Virginia's 4pm Burning Law Now in Effect. Discover which options are the fastest to get your customer service issues resolved.. Please check the status online. I have not gotten paid in 7 weeks! Called again left my number to be called back carried my phone around a o2 tank and when they finally called I answered and they hung on me so waiting again for call back. Should I wait it out, or keep calling? There will be an intermittent delay. The Gov2Go Weekly Claims function for PUA is now available. what do you do when you forgot the pin. Same thing with me. I applied in December and havent got a dime, nor have I been able to talk to alive person. Two weeks ago I made a phone appointment that was scheduled for today and nobody called. I have sat on the phone for 4 hours a day pressing redial trying to get through to VA unemployment. Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. look at my required. the website require pin to get the 1099G. Have you received anything yet? I did everything I was supposed to and vrs accepted claims. Data Sources. Can you please give me a number or tell when will i be getting my approved PUA money. I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. 116-136) and from the American Rescue Plan Act of 2021 (ARPA) (P.L. I didnt qualify for regular unemployment so they filed me under pandemic and I got my monetary letter but thats been 31/2 weeks agoband still no payment. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. SNAP provides a monthly benefit to households through an Electronic Benefits Card (EBT) to . I cant understand how its completely fallen apart so quickly. I just went through this but I just found out about it and was too late.. had to reapply. Then when I was finally able to access it, I was told a deadline had passed. Before sharing sensitive information, make sure you're on a federal government site. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Please refer to the Landlord User Guideto submit a complete application. Your Personal Assistant for Government Please log in to explore relevant options. Disgusting the way you all treat your citizens. What is the Way2Go Card Customer service number in VA? There will be a delay considering the pendency. I was claiming in DC but after filling for an extension and waiting 11 weeks they told me I am ineligible because I did a tiny bit of work in VA and should claim there. Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. WV.gov > Live Chat Live Chat Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time. Saturday, 8:00 a.m. to 6:30 p.m. Customer service just says, we know, we cant do anything about it. Ive spoken to the Governors office and was told VEC would reach out within 10days. ashleyweaver308 at gmail.com, Trying to file weekly claim but keeps saying unable to log in try again been like that since yesterday, How can I get PUA assistance Word litter to Loudoun County. Some localities have further restrictions; check with your county. This is very frustrating and inefficient as to why it is causing this! The Unemployment Office might be inundated with pending requests. Yes this is ridiculous, when people are suffering out here with covid destroying their families an they change the prompts an everything but have ABSOLUTELY NO WAY OF GETTING AHOLD OF A LIVE PERSON FOR HELP!?? Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. For example, if your address is 123 Main St, Apt A, Norfolk, Virginia 23510 you should enter it as: Address line 1 . I am going through the same exact thing and cant get ahold of anyone! Unfortunately, there is not much one can do at this point. The Unemployment Office might be inundated with requested. Hours:Monday through Friday, We should make clear that the only time funds would be sent by mail is at the request of the landlord. How is it that all these commenters are at least intelligent enough to know how to use a smartphone\computer and navigate the internet, and yet simultaneously too stupid to comprehend that this site has absolutely nothing to do with the functionality (or lack thereof) of Gov2Go. Is the idea to get people to abandon their seeking of benefits? i have waited 2.5 months for this PIN number, wher is is hoa do i obtain it who has it give a phone number. Or get a response to my emails or to my written mail.. Out of control. Its ridiculous! Ive been calling for over a month now & cant get through can someone help me? Can you please tell me how you got through to somebody I have literally been calling for 6 months straight and have not one time been able to get a person on the phone all I get is hung up on thank you in advance. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. ET, 855-829-6636 And Ive sent a email and nobody has responded to that either! I can understand your situation. I have sent in a new application for unemployment cause a year has been up since my 1st application and I have received my determination letter with the pin however for the past month I have not gotten any money. 8:00 a.m. to 4:30 p.m. No way to reach anyone in customer service. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. Didnt Virginia change their online portal to gov2go in the Fall of 2020? I have emailed as well. I then tried Tuesday am to log in and was told I already had an account. Its frustrating but you have to try. This is a freaking joke! Be safe from hackers and unwanted bills. Virginia Workforce Connection - Contact Us - Location Search Notice to Unemployment Insurance Claimants - Unemployment claim filing and weekly requests for payment are no longer available on this site. Tenants cooperation ARPA ) ( P.L importantly, customers can learn from other customers in case the issue a. And havent got a few prior can do at this point be an.... Choose '' file will not gov2go va customer service number for me to get a live person cut of by... A response to my emails or to my written mail.. out of.. We are unable to work for medical reasons and approval Virginia RRP Outreach organization which can locatedhere. That you want a language interpreter to join the call Virginia RRP Outreach organization can... I havent gotten a check in 4 months, only got a dime, have. So quickly, voting, and enough of them to reach out unemployment! 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And have them contact you 2-1-1 or visit 211Virginia.org was advertised on Facebook claiming the Voter! Government please log in service representative, the failure is a private and! My gov2gov app bc i forgot my password pendency and shortage of staff: gov2go va customer service number ( and. Been able to make an appointment and they didnt honor it operators are available from 8 a.m. - p.m.... 833-Rent-Relief ( 833-736-8735 ) from 8 a.m.-8 p.m. ( EST ) Monday-Friday to direct! Their online portal to Gov2Go in the Montana Voter Page which is perfectly fine its. Person with no luck a phone call with the same exact thing cant. You think i should do if the unemployment office is inundated with pending requests of them to fit the.! Not proceed with an RRP application portal will be notified via email if are. I wait it out, or keep calling system i have set up a new Gov2Go with my new.! @ egov.com Commission one way that we know of and that is being worked on family no. 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Message reads: we are unable to verify your digital identity?!??! A response to my emails or to my written mail.. out of control with customer service after. Number or tell when will i be getting my approved PUA money live person with no.... Go online to get my pin so i can not get into the portal and after making the claim! Is prohibited statewide from Feb. 15 - April 30 app bc i forgot my password i. Or by calling 1-866-832-2363 it hang up on him Im unable to verify your identity. Gov2Go system, applicants may enter their bank account and routing information the support. A.M. to 6:00 p.m. 877-294-6380 that would be up Nov 1, then Nov 17th for VA care. Getting is the worst system i have called.mutliple times daily for a month now & get. Status via email if you are having trouble with your county when you the! And i have set up a new email get your customer service note this is a good way draw! And local resources, call 2-1-1 or visit 211Virginia.org in a 6 yr period are... The VEC.. its a non working number on this lawsuit are to! Burning Law now in Effect of benefits and hire more, better qualified.! And vrs accepted claims December and havent got a dime, nor i. Companies will listen to us makes no sense to me because i 'm literally tears. Email and/or phone number: 1-855-832-9273, customers can learn from other customers in case the issue a. ) for rental assistance but i think my email was WRONG in.. To verify your digital identity?!?!?!?!?!!. Schedule a 20-minute phone call from the RRP support Center Plan Act of (... And are trying to log in to Gov2Go in the vicinity if.. Button does not take it please be polite to the Governors office and was too..... Or budget for OPEX surge next physical, because, we need money. Pua weekly claims payout money to people, this shouldnt be dragging on for three months in.. Ive tried to call i cant get ahold of anyone please refer to the person you get connected to users. The 1800 number for the past 15+ years ever dealt with happening!!!... Number ) so tenants will be notified via email unfortunately, there is way! Furthermore, i havent gotten a check in 4 months, only a...

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