Nothing. Head over to our Sailor App to sign the acknowledgment form. Learn more. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Additional rights may apply to our U.K. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. (Proof is required.) In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. This site does not include all credit card companies or all available credit card offers. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. 3. Smoking areas are provided around the ship. Virgin Voyages reserves the right to deny participation in certain activities based on past or present medical conditions. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? Our policies for those who test positive are driven by local, national, and regional protocols. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. 6. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). Spa treatments. If you have paid in full, the amount will be issued in the form of FCC. Enrollment required. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. Primary immunodeficiency is caused by genetic defects that can be inherited. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. Standard refunds for guest cancellations are based on how far in advance of sailing the cancellation is made. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Check you've typed your email address correctly. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Seldom travelers may not get enough value to warrant the cost. For Sailors who test positive for COVID-19 or refuse to quarantine. (Proof of a positive test result is required. They will receive 100% of the cruise fare paid in the form of FCC. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. A complete look at Virgin Voyages' refund policies. A cabin category may be changed up to 45 days of Voyage sail date, though cabin upgrades may be made inside 45 days of Voyage sail date and are subject to availability. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. But if you need help, well do our utmost to provide it. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Current and past notifications are also posted on the inaugural season updates page. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. The minimum age to book a Voyage is 18 years old. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Check here before booking an award fare. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Virgin Voyages has one of the most generous refund offers on cruises cancelled by the cruise line and even when you cancel or make changes to your booking, Virgin's policies are a bit different from the norm. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. Compare the cost in points or miles to cash, and see which option is best. Executives hint at an answer. Required pre-flight COVID tests on disembarkation. What happens if a Sailor tests positive at the terminal? The remaining balance is refundable on any cancellation made 121 days or more from departure. Virgin calls their FCCs Future Voyage Credits or FVCs. 5. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. Editors note: This post has been updated with new information. 44 days or less before your departure date you must pay in full at the time of booking. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Make sure to plan ahead as they'll only allow those more than two weeks out from their second dose before boarding. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. How To Cope With Cruising's Pause? Full payment, including taxes & fees, is required 120 days prior to your departure date. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Credits must be used toward a new booking within 24 months of issuance. That said, we will not add a fuel surcharge should fuel prices rise. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. Find out how here. 1. The current welcome offer on this card is quite lucrative. The Voyage will only be cancelled on the date we receive the notice of cancellation. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Back to My booking . Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Learn more. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. More than 60 in Economy. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. By proceeding, you agree to Cruise Critics, Virgin Voyages Cruise Line Refund Policies. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. Refer to your specific ticket, provided at the time of booking. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Improve earnings, maximize rewards and track progress toward dream trips. 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