The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. uConnect Update killed my steering wheel controls. The paddle shifters do work, horn works, and all of the cruise control buttons work. Don't panic unless it is still not working tomorrow. What would wake my buttons up was pressing lock then unlock on drivers door. The Fora platform includes forum software by XenForo. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. Register a free account today to become a member! Contents show Why is the Uconnect Touch Screen not Working? What version is your Uconnect software and is your unit activated? Its quite common for the firmware in the UConnect to glitch. Close the driver door and turn vehicle on and running Before commenting, please review our comment policy. It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. Ask the tech that before he buttons everything down tight if you can sit in the driver's seat and all the screen is visible from your vantage point. Press the Disconnect Phone button on the touchscreen. When I got my radio replaced from the driver's seat the bottom of the housing clips a bit the menu names along the very bottom of the display. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. If not, try the following method. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. Somehow XM even got activated, which I only had for a few months after I originally bought the car. Your problem could be a blown-out fuse. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Get answers to questions about your Uconnect system. WK2 -Suspension/Driveline/Brakes/Wheels/Tires. I checked the UConnect site and there are no available updates based on my VIN. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. You may also have an Airbag light on which may be related. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Matt received his first Jeep, a 1975 CJ, from his father when he was just 16. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). IT also a read more Forums. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. This is going to be a long post but hopefully enough detail to narrow it down. The person I bought the truck from took the 730 out and installed a aftermarket unit. It may not display this or other websites correctly. Nothing presented should be relied upon you for your modification or repair plans for your vehicle and is not in any way professional mechanical advice. Explore all the ways Uconnect can make your drive, and life, a little easier. Select the device (mobile phone or Bluetooth device). All no dice. Rarely the actual buttons. the steering wheel controls will still work 100% for the u-connect. I'm still working in enterprise IT, hope to retire from FT work in a year or so and just cherry pick small projects as a contractor. Just yesterday I noticed my Carplay stopped working when I was using the steering wheel control to skip songs on Spotify. The first port of call is to do a soft reset. Press the Paired Phones and Audio Devices buttons on the touchscreen. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 It just takes a few easy steps to sync your smartphone with the Uconnect system. New posts Search forums. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. For a better experience, please enable JavaScript in your browser before proceeding. Thanks for the tip. Press the Uconnect Phone button on your steering wheel to begin. If I could have bought my new truck without UConnect I would have. . Press the Delete Device button on the touchscreen. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. Well I just could not do nothing, screw it if I made it worse. Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. First, press the 'Phone' icon on the Uconnect. They spent the entire day trying to update it and could not successfully perform the update. The radio was a crapfest. 2020 WB scatpack , Anyone with no amber lights option? Interested to know if you figured it out. maitai11; Oct 16, 2022; Interior . Took my 1st weekend trip in the Challenger this weekend. That's crap. A forum community dedicated to all Dodge Charger owners and enthusiasts. . It would work sometimes so when it happened, I recorded a video of what it was doing. There are several possible causes of this issue and each individual cause will require a different method for fixing it. Press the Pair Phones or Paired Audio Devices button on the touchscreen. This works best in systems where there are phone and voice activation buttons on the steering wheel. Does anyone know how difficult it would be to swap out the EVIC panel on the steering . Create an account to follow your favorite communities and start taking part in conversations. When I first got my truck the steering wheel controls, aux, EB switches would stop working. When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. All of a sudden, today, I was driving and my buttons stopped working. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. Just went to Uconnect updates and it says its up to date. It may not display this or other websites correctly. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. The only way to get the screen to turn off was to turn the vehicle off and open the door. A common report attributed to this is the screen peeling and eventually not working anymore. Thousands of routers, switches, millions of interconnections, dozens and dozens of data centers, redundancy up the yang and over 30K - that's 30,000!! Replaced bad hands free module, fine now. I need some help as I am almost to the point of taking the car to the dealer. Got the car back a few days ago and it seems to have been fixed. Bump. Even with hard deadlines and such, there was still a heavy hand of testing, quality control, and roll-back procedures if things went south. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or skip songs etc. They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. The Fora platform includes forum software by XenForo. JavaScript is disabled. It will be on and showing all the options but will not respond when you press the buttons. Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. NEED HELP WITH. I just bought a Rogue 2014 with no mechanical issues. I'm sure the March update will break as many things as it fixes (probably more). New cases and investigations, settlement deadlines, and news straight to your inbox. For a better experience, please enable JavaScript in your browser before proceeding. Your UConnect can freeze up or loop back repeatedly during the boot process. Press the X to exit out of the Settings screen. Doing this allows all the stored charges in the system to completely discharge. If you want to know more about this problem and how to fix it, then read on! Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. I have read about others who also had received the OTA update & it messed with things on their Rams. Cost me about 25 bucks. I let it sit for a couple of hours and everything eventually came back. You must log in or register to reply here. I had to use the touchscreen. It sounds crazy, but it might get better. Press the Phone Settings button on the touchscreen. Theres lots of YouTube videos on how to do the swap. Here is how this works. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and neither will the volume stuff work either. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. No worries, you should always do what you are comfortable with (says that in that post too). YOUR UCONNECT SYSTEM? Just got my head unit replaced today and everything seems to be working. Haven't had any issued out of my Charger or my Ram but this was a joke. Your phone is now paired and ready for hands-free calling. I know you said the setting for the driving lights was not there but what is there can you post a pic? In this article, we are going to look at what you need to do when your UConnect touch screen is not working. Press the Delete Phone button on the touchscreen. Quick search in forums didn't find similar issues. http://www.jeepgarage.org/f155/uconnect-updates-available-now-60397-29.html#post827863, WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. I will be bringing back tomorrow. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Volume knob not always reacting properly either. All I could do was switch the unit on and off. I replaced the clock spring and everything works now. My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. You have a USB port on the radio. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. Jump to Latest Follow . if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. For a better experience, please enable JavaScript in your browser before proceeding. Note the position of the display panel in the bezel. Heated seat and steering wheel controls are within the touch screen and when it doesn't work I cannot shut them off or turn them on. There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. Wait for the Uconnect screen to initialize and turn On Push driver side climate control hard buttons (hot/cold . The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. This help content & information General Help Center experience. I took it to another dealer and they updated the software. I brought my car in to the dealership to have them look at the Uconnect issue. It should have a lot of the info you seek. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. I bought the cheapest one off of eBay I could get shipped in 3 days. I'm retired now, though. What are the possible causes of your touch screen not working properly? When your radio was installed, what is the status of your PP? Under Settings, press the Bluetooth button and turn Wireless Connectivity on. They seem to be tweaking the system causing random, temporary malfunctions. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. Ha ha, sure don't miss those days! Finally got around to checking the Uconnect version on my 2018 R/T. They confirmed that my radio was a couple versions behind. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. Can Uconnect and Navi steering wheel controls from a 2011 LUX be swapped in onto a 2011 Express that already has the factory navigation already installed with the uconnect functioning correctly??? At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. I also noticed that it would drop the connection if I was using bluetooth and remain unresponsive. I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. It is the 5-6 times it has randomly decided not to work is my concern. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. Let go of the buttons and turn the vehicle off 3. I'll see how it acts today. I sometimes wonder if I made the right decision in buying the car, but some time behind the wheel makes it clearly evident! Couldn't get to "controls". the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. I had this same thing happen. Car Electronics- Lights, Fuses, Audio & Video. will let you know the outcome when it fixed. Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. Select Phone, Select Settings, press Paired Phones and then Add Device, or. I got a call today that the refurbished radio is in and I will get it installed next week. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. Anyone know how to fix or whats wrong with it? Select your Uconnect system from the device list. I really think Uconnect doesn't test their software on an actual radio, just some sort of emulator, if they even test it at all. We go over the basics to changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. Some backhoe operator must have dug up a fiber bundle in Singapore." You can try to reinstall it but if that doesnt work then your only option would be to wait until there is an update for your car model. Always disconnect the battery first when dealing with airbag equipment. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. Drivers may also be able to file claims for their cars diminished value, any out-of-pocket repairs, and the difference between what they paid and what they should have paid for a car with an allegedly defective infotainment system. The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. Select the specific device (smartphone or Bluetooth device). Trying to enable grid lines via settings un-checks itself every time. JavaScript is disabled. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. I can help with TPMS adjustment. Looks like I'll be making an appointment with my dealer. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. lawsuits can be viewedhere. I bought my 2021 GCL Overland 8/21. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. 2020 Dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 M6 Go Mango. 2005 Chrysler T&C Touring RB1 Radio. Over the past 3 days the Uconnect system has become completely unresponsive twice. 2. to essential smartphone features like making and receiving calls. All of the display panel in the bezel way to get the screen a experience... Stellantis N.V. vehicles support Apple Carplay over a wired connection do nothing, uconnect steering wheel controls not working. Hard reset, hard reset, firmware upgrade, and all of the wide range problems... 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Drivers are also claiming that even software updates, patches and other attempted fixes Chrysler. Uconnect Website and enter my VIN, it tells me my system is some. Would have enter the PIN displayed on your Uconnect system random issue and individual! In if you register wheel to begin the connection if I made it worse and! Working tomorrow of my trip, Carplay worked, but I couldn & # x27 ; s Photo...