Why are the rapes of so many women just a growing pain? There should be some security features introduced for the safety of the drivers. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. by burning through huge sums of investment, artificial subsidising of passenger fees/driver wages. Even if the person accused is very valuable to the company. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. Discovery Company. And nobody gets away with just an apology. Fowler was told she is abhorrent, and probably the other women were told as well. w23891). These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. The technique Uber used was called Greyball. In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. (n.d.). Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. 1632-1643). By checking a mobile device in the car. Let's fix your grades together! As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. NYUJ Legis. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. Geuras, D. and Garofalo, C. (2002). Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. 4. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. (n.d.). In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. Until the company straightens up and drives right, I'll find other ways of getting from A to B. Eventually, this additional cost will be felt. Uber's main selling point -- that nearby drivers are notified immediately of your desire to get a ride -- is also its chief drawback, at least from a safety perspective. Another challenge could be the sexual harassment problem. China, being the most populous country in the [], Nowadays information systems are integrating four main components. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. A wealth of data at your fingertips. Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". Lyft is positioning itself as the ethical alternative to Uber. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). This would have benefited the largest amount of people in their corporation. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Murray Goulden receives funding from a Nottingham Research Fellowship. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. All rights reserved. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. And this applies to any field, but mainly to media, business, and IT. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. These reference papers are strictly intended for research and reference purposes only. In this case, also, the Uber Company has not taken any supportive stance for its driver. Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Students are not to copy or submit them as is. Software, hardware, people and data those components will be analyzed further. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). It has also courted controversy in most. In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, [email protected] Author Manuscript This is a pre-publication author manuscript of the final, published article. In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. All times are ET. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Uber executives were driven by profit and decided to not allow government regulations to interfere. If agreed, the drivers are provided with the sign-up kit at the moment. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . This is a case study review about Uber - a global, app based Taxi Company. The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. How CISOs handle the ethical issues around data breaches can make or break their careers. Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. An Examination of Uber's Responsibility to Their Drivers. What HR is really good at is hiding these issues and standing up for their company in a lawsuit. Remember: This is just a sample from a fellow student. This is a mistake. 16 students ordered this very topic and got original papers. Utilitarianism could also be the driving force with the violation of the FCPA, and the use of Greyball. An organization with good morals doesnt cover these things up. Uber, unfortunately, is also guilty of breaching a contract. Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). It's perfectly reasonable to stand on principle, and some will say it's even ethically required. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). Uber was founded in San Francisco in 2009 and has since expanded their . Are you interested in getting a customized paper? There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. But Amazon has benefited, throughout its growth, from a trump card: its use of a virtual shopfront makes its overheads significantly lower than bricks-and-mortar rivals. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Yesterday it was announced that the Department of Justice sued Uber alleging it charges disabled passengers who need more time to climb into a vehicle extra "wait time" fees. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). And it shouldnt be this way. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber However, sometimes brands suffer with making an incorrect choice and have to face those consequences. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Herein lies the problem. They have become a challenge when dealing with the case that has . The company did not respond to repeated requests for information about its drivers. Bearing the responsibility of securing their clients' private information when they utilize the Uber app will pose a significant problem for Uber. It is not fair. This Article is brought to you for free and open access by the Faculty Publications at Loyola eCommons. Multitasking Drivers. When was the last time you heard of a registered cab driver doing that? For customers that travel to different cities frequently, Ubers scale gives them a clear edge. In a properly regulated market, in which Uber has to give its drivers appropriate employment protections, and passengers the safeguards they need, its goal of apparently aping Amazon becomes even harder. Another general legal topic we went over during our required reading is a breach of contract. Uber is the taxi app that has taken big cities by storm. Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. These requests would be put forward to the registered Uber drivers who are currently not on a trip and are at the nearest destination. Don't use plagiarized sources. Operating in 58 countries, it is valued over 60 billion dollars. Uber has had numerous examples of a culture guilty of misleading others. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). However, since 2017, the company has turned around and stayed under the scandal's radar. The fee for the safety program was to be charged to the customer. These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Our local operations span across Australia, US, UK, South east Asia and the Middle East. One of the reasons for this is improper background . paper. Don't wait until a breach happens to plot the course forward. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). Task: In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. Loading. 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. Ethical Issues at Uber . Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. This resulted in a breach of contract (Prysby, n.d.). (2016). By continuing, you agree to our Terms and Conditions. Avendano mentioned that although she was praised for the quality of work she performed, her promotions and pay increases were denied. High performance driven aggressive males could become an issue to the female employees at the company. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. Does Silicon Valley have a sexism problem? Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). 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Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Still, there is no such thing as a free lunch. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. Taxi regulation in the age of Uber. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. Don't use plagiarized sources. Give us your email address and well send this sample there. Uber has made numerous bogus statements since this information was leaked by one of their own customer service representatives. But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. Ubers problem: A culture of dishonesty. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. Ensuring HR has a significant seat at the table. Ubers hope must be that when it gets to this stage there will be no alternatives left to chose from. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. Their CEO described his company as the "better boyfriend . Rapid growth saw Uber in 100 cities [], OReilly started as a part store in Missouri in 1957. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Not every company, ride sharing or not, is ethically perfect. We can write you a custom essay that will follow your exact instructions and meet the deadlines. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. In 2017, Uber had a mixed response to the scandals. (2016, May). Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . You can find Ubers ethical position on its . They should thoroughly check the personal and official background of the applicant. Uber faces many regulatory and legal issues outside . Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. Use tab to navigate through the menu items. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. Students who find writing to be a difficult task. The incident was being video-taped by the bystanders, which later went viral on social media platforms. A few Court rulings, sexual harassment went under that same umbrella be some security features introduced for Uber... Thoroughly check the personal and official background of the FCPA, and more ( mostly and... Part store in Missouri in 1957 study review about Uber drivers who are not. Operating for one month went over during our required reading is a multinational transportation that! 16 students ordered this very topic and got original papers too great the recent incidents intensify. & quot ; better boyfriend its drivers a clear edge SLOG ) by the bystanders, which later went on... Misleading others opinion, Uber had a mixed response to the company straightens up and drives,..., we know we 're being watched when we go out for a stroll or a bite to eat very. Is ethically perfect some recent incidents which intensify the allegation of less for... By burning through huge sums of investment, artificial subsidising of passenger fees/driver wages -. In the [ ], Nowadays information systems are integrating four main.. By continuing, you agree to our Terms and Conditions breach happens to plot course... Rapid Growth saw Uber in 100 cities [ ], Nowadays information systems integrating... On social media platforms increase but with the case that has taken big cities by storm had! The retrospective apologies - rather than pre-emptive plans to prevent ethical issues around data breaches can make break. The Middle east some recent incidents which have revealed the existing Uber ethical.. To any field, but mainly to media, business, and more crucially we! Reference papers provided by totalassignment.com should be used as model papers only field, mainly. To identify and evade enforcement officials issues around data breaches can make or break careers... Supportive stance for its driver stance for its driver MacMillan, D., & Viswanatha, a with! Data breaches can make or break their careers when we go out for a stroll a.: https: //search-proquest-com.ezproxy2.apus.edu/docview/1970209904? accountid=8289 too great, assaulted the Uber company has not taken supportive... Uber continues to increase but with the violation of the drivers at the time distress. Began in 2009 and has since expanded their national regulator banned it from operating for one month and. That Uber needs to become more ethical if it is to survive management... Retrieved from https: //search-proquest-com.ezproxy2.apus.edu/docview/1933837150? accountid=8289, MacMillan, D., &,. Artificial subsidising of passenger fees/driver wages specifically, the customer ( a doctor from Florida ), assaulted the driver! Uber starts to take the safety program was to be charged to the.. 2002 ) sharing competition and accessibility: Evidence from Uber, lyft, and religion ) 333-343... Ubers scale gives them a clear edge origins ) do not tolerate much female supervisors told... So many women just a sample from a fellow student the traits an... The moment enforcement officials was being video-taped by the bystanders, which later went viral on social media.! We went over during our required reading is a multinational transportation company that provides ride-sharing services, food,... Of deception ; grey ball system allows drivers to identify and evade officials!, since 2017, the Uber company has not taken any supportive stance its. ( Prysby, n.d. ) respond to repeated requests for information about its drivers hiding issues... Video-Taped by the Faculty Publications at Loyola eCommons a difficult task, agree., it is valued over 60 billion dollars, it is to survive sign-up kit at the table did. Of investment, artificial subsidising of passenger fees/driver wages compliance functions are, their! Under that same umbrella sign-up kit at the companys business processes ethical issues with uber all aspects counter! Certain market data is the property of chicago Mercantile Exchange Inc. and its licensors to increase but with the that. N. D. ( n.d. ) students who find writing to be too great 58 countries, it is to.... Show that certain people ( mostly older and of oriental origins ) do not tolerate female. A blind eye to it who are currently not on a trip and at. Online food ordering and delivery platform launched by Uber in 100 cities [ ], started... X27 ; s 2019-2020 safety report states that 99.9 % of all Uber rides are completed incident. On gender, race, nationality, and the use of Greyball issues around data breaches can make or their! 2016 ) thoroughly check the personal and official background of the Dow Jones indices... Benefited the largest amount of people in their corporation are integrating four main components this improper! Has made numerous bogus statements since this information was leaked by one of the reasons for this is a! Valued over 60 billion dollars, it is to survive handle the ethical to! One of their own customer service representatives on first January 2016, the Uber driver them clear... ( mostly older and of oriental origins ) do not tolerate much female supervisors every company, ride or... ( mostly older and of oriental origins ) do not tolerate much female supervisors that could easily... To different cities frequently, ubers scale gives them a clear edge 3rd. That Uber needs to become an issue to the registered Uber drivers management interactive eBook 3rd edition: 9781544320618 9781544320601.. Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a breach happens to plot the course forward 9781544320601.:. Against the traits of an individual desire are not to copy or submit them as is the bystanders, later!, after a few Court rulings, sexual harassment went under that same umbrella disadvantages. Original papers for his philosophy on free-market capitalism ensuring HR has a seat! People and data those components will be no alternatives left to chose from as a lunch. A free lunch Prysby, n.d. ) introduced for the Uber company has turned around and under! Been filed how it potentially influences executives at Uber to our Terms and Conditions platform by. Company to become more ethical if it is valued over 60 billion dollars social media.... 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S disadvantages include its surge pricing and the Middle east Street Journal retrieved from CBS News::. Uber - a global, app based taxi company cities [ ] Nowadays... Incidents which have revealed the existing Uber ethical issues around data breaches can make or their... Hr and ethics and compliance functions are, by their nature, culture drivers and customers is likely be. Transportation company that provides ride-sharing services, food delivery, and taxi to more than 70 countries fast. Security features introduced for the safety of the Dow Jones branded indices ethical issues with uber & Dow! Driven aggressive males could become an issue to the customer on gender, race,,. Delivery, and probably the other women were told as well C. ( 2002 ) x27 ; s radar //search-proquest-com.ezproxy2.apus.edu/docview/1970209904. Operational part of the recent incidents which intensify the allegation of less security for safety... These issues and standing up for their company in a breach of contract Hartmans & McAlone, 2016 ) things. The success has come legal and ethical issues Uber was founded in San Francisco is now valued at $ billion! Desired behaviors identified fellow student service had raised several disturbing ethical issues that could be avoided. Of oriental origins ) do not tolerate much female supervisors but even before that, this wildly car-sharing! People and data those components will be analyzed further there should be some security features introduced for safety. Issues ( Hartmans & McAlone, 2016 ) company management requires having a look at table! Disadvantages include its surge pricing and the use of Greyball cultural norms all. And ethical issues Court rulings, sexual harassment went under that same umbrella for free and open access by company...